Account Specialist

Why This Role Matters

RoCoco Inc. is seeking a motivated, people-oriented Account Sales Representative to engage customers in person, support client accounts, explain service offerings, and guide customers through enrollment and account setup. This full-time, on-site role includes paid training, coaching, performance-based bonuses, and advancement opportunities in sales, account management, and leadership.

How You'll Contribute

• Serve as a professional liaison between customers and the client, delivering a positive customer experience.
• Engage customers face-to-face at pop-up events and partner retail locations.
• Identify customer needs and recommend appropriate services and solutions.
• Explain service options, promotions, and account information clearly and confidently.
• Guide customers through enrollment and account setup processes.
• Build genuine customer relationships while representing the client brand professionally.
• Work toward individual and team performance goals with ongoing coaching and support.

What Makes You a Great Fit

• Strong interpersonal and communication skills with confidence engaging new people.
• Ability to build relationships and help customers identify suitable solutions.
• Motivation to achieve personal, professional, and financial goals.
• Comfort working in a fast-paced, customer-facing environment.
• Coachable, dependable, and committed to continuous improvement.
• Previous experience in sales, customer service, hospitality, or account management is a plus but not required.

Perks & Benefits

• Paid training with hands-on coaching and mentorship.
• Clear advancement opportunities into leadership and account management roles.
• Performance-based bonuses and uncapped earning potential.
• Supportive, energetic, and team-oriented work environment.
• Leadership development and travel opportunities.
• Transferable experience in sales, customer relations, account management, and business development.