Veterinary Recpetionist - MetroVet Veterinary Clinic

When you join MetroVet Veterinary Clinic, you are joining a team focused on a singular mission: providing a lifetime of exceptional care by building strong, trusting partnerships with our clients. We work hard to ensure pets live long, healthy, and contented lives, and the community recognizes our commitment. We are honored to be recognized locally as the #1 Veterinary Clinic in Boston, a reputation supported by our excellent 4.6-star community rating. If you are looking for a place where you can immediately contribute to a highly respected practice and do your best work, this opportunity is waiting for you. At MetroVet, we believe your growth directly impacts our success. We are proud to be part of a network of hospitals dedicated to fostering a culture of continuous learning and support, ensuring you have the tools necessary to succeed. As a teammate here, you will have access to internal specialty consultations and mentorship programs designed to help you achieve your ambitious career goals. Whether your aim is to become a credentialed technician, move into a leadership role, or master advanced medical techniques, we invest in the educational programs needed for you to grow professionally alongside us. Our modern and comfortable facility ensures that you are equipped to provide comprehensive, high-quality medical care in a worry-free environment for both clients and patients. You will manage diverse and engaging caseloads, ranging from critical Internal Medicine and Emergency Care cases to detailed Pet Dentistry, complex Dermatology and Allergy Management, and essential Soft Tissue Surgery, including spays and neuters. We emphasize rigorous Wellness Care and preventative medicine, focusing on proactive diagnostics during comprehensive exams and utilizing our Day Patient Hospital capabilities for recovery and extended support. MetroVet is conveniently located in Boston, Massachusetts, a city where rich American history meets cutting-edge innovation. Working here gives you access to one of the most dynamic metropolitan areas in the country, known for its world-class academic institutions, stunning parks, and incredibly diverse cultural and dining scenes. Whether you enjoy catching a Red Sox game, exploring the historic Freedom Trail, or utilizing public transit for an easy commute, Boston offers an exciting and accessible lifestyle perfect for balancing your professional focus with a vibrant personal life.

Your Impact as a Receptionist

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.
  
  

What You'll Bring To The Team

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.
  
  

How You're Supported

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.

Note: Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.

Competitive Compensation

A competitive hourly rate or salary based on your experience and role.

Health & Wellbeing

We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates.

Financial Security

Plan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.

Commitment to Growth

We support your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.

The Power of a Network

Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration, career growth, and sharing best practices.

Valuable Perks

Enjoy discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.

About Mission Pet Health

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to its 850 hospital teams on a hyper-local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at missionpethealth.com.

Driving the award-winning culture are the WAG values – Work Together, Amaze, and Grow. Mission Pet Health is veterinarian-led, people-focused, and on a mission to be the best place to work in veterinary medicine. We are proud to be recognized as a 2025 "Most Loved Workplace," ranked #2 in America's Top 100 and #1 in veterinary care.

Reasonable Accommodations: Applicants with disabilities may be entitled to reasonable accommodation. Please contact benefits@mvetpartners.com with your request and contact information.

EEO Statement: Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.