Veterinary Receptionist - Timberline Animal Hospital

At Timberline Animal Hospital in beautiful Fort Collins, CO, the mission is simple: to treat every pet like our own. Since 2013, this locally owned full-service companion animal hospital has served dogs, cats, and small mammals, building deep trust within the community. That commitment to excellent client and patient relationships is reflected in our outstanding 4.9-star Google rating. We seek dedicated professionals who value lasting relationships with both people and pets. If you are looking for a place where you can immediately contribute to high-quality patient care and succeed professionally, this is where you can do your best work. As a potential teammate at Timberline, you join a practice committed to the success of every member. The culture here is focused on supporting robust patient care and ensuring you have the time and resources needed to maintain lasting relationships with clients. With dedicated DVMs already in place, you will be part of a collaborative environment offering consistency and clear guidance. We believe in providing the structure necessary for you to grow your professional skills and achieve your career goals within a supportive, locally owned setting. Providing comprehensive medical care is the hallmark of the Timberline approach. As a full-service companion animal hospital, we emphasize unsurpassed preventive care, advanced dentistry, sick pet appointments, and state-of-the-art diagnostics. You will regularly encounter advanced procedures, surgical cases, and urgent care appointments, ensuring a challenging and rewarding medical environment focused entirely on small animal medicine. We offer the technology and procedural support needed to ensure our patients receive the highest standard of evidence-based veterinary treatment. Situated in Fort Collins, Colorado, you benefit from working in one of the most desirable cities in the region. Fort Collins offers a fantastic blend of vibrant city life and immediate access to outdoor recreation, known for its historic downtown, robust cultural scene, and proximity to the Rocky Mountains. You will find ample opportunity for hiking, cycling, and exploring the natural beauty of Northern Colorado, offering an excellent quality of life outside of the hospital setting. This unique location allows you to pursue a fulfilling career while enjoying an unmatched community and lifestyle.

At Mission Pet Health, we do things a little differently! As part of our hiring process, we invite candidates to complete a short online assessment so we can better understand your skills and strengths. If you are being considered for the position, you will receive an e-mail from a Mission Pet Health recruiter with a link to complete the assessment at your convenience. Please be sure to check your spam or junk folder - sometimes these messages get filtered out.

Your Impact as a Receptionist

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.
  
  

What You'll Bring To The Team

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.
  
  

How You're Supported

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.

Note: Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.

Competitive Compensation

A competitive hourly rate or salary based on your experience and role.

Health & Wellbeing

We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates.

Financial Security

Plan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.

Commitment to Growth

We support your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.

The Power of a Network

Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration, career growth, and sharing best practices.

Valuable Perks

Enjoy discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.

About Mission Pet Health

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to its 850 hospital teams on a hyper-local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at missionpethealth.com.

Driving the award-winning culture are the WAG values – Work Together, Amaze, and Grow. Mission Pet Health is veterinarian-led, people-focused, and on a mission to be the best place to work in veterinary medicine. We are proud to be recognized as a 2025 "Most Loved Workplace," ranked #2 in America's Top 100 and #1 in veterinary care.

Reasonable Accommodations: Applicants with disabilities may be entitled to reasonable accommodation. Please contact benefits@mvetpartners.com with your request and contact information.

EEO Statement: Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.