What are the responsibilities and job description for the Veterinary Receptionist - The Village Vets Westside position at Mission Pet Health?
When you join The Village Vets Westside in Atlanta, Georgia, you become part of a deeply respected small animal practice focused on providing compassionate, high-quality care. The loyalty and trust we have built within the community are directly reflected in our excellent 4.8-star Google rating. This strong local reputation is a direct result of the dedication of our skilled teammates and the high medical standards we uphold every single day. If you are seeking an opportunity where your commitment to outstanding medicine is matched by robust clinical and educational support, we invite you to explore how you can succeed here. Because we are part of a larger network dedicated to veterinary excellence, we prioritize making sure all of our teammates have access to the most robust resources for career development and stability. This means you will benefit from structured educational programs designed to help you achieve your professional goals, whether that involves becoming a credentialed technician, moving into a leadership role, or expanding your clinical skill set. We are deeply committed to fostering a culture of continued learning, providing the essential support necessary for all teammates to do your very best work and grow professionally. We recognize that providing truly exceptional small animal medicine requires both clinical autonomy and access to specialized knowledge. As a member of our medical team, you will have access to internal specialty consultations and mentorship, ensuring you always have the high-level expertise available to manage even the most complex cases. Our clinical teams utilize advanced diagnostic and treatment protocols, supported by a network that consistently invests in quality equipment and ongoing medical training. This structure allows you to practice evidence-based medicine with confidence while continuously growing your professional knowledge. Atlanta, Georgia, is more than just a place to practice veterinary medicine; it is a vibrant cultural hub that offers an unparalleled quality of life outside the hospital doors. Located in the dynamic Westside area, you are positioned perfectly to explore world-class dining, exceptional arts and music scenes, and numerous outdoor recreational opportunities. Joining our team means enjoying the energy and resources of a major metropolitan area while contributing to a neighborhood practice where your relationships with clients and their beloved pets truly matter. We believe you will find the dynamic lifestyle of Atlanta the ideal backdrop for your next career move.
At Mission Pet Health, we do things a little differently! As part of our hiring process, we invite candidates to complete a short online assessment so we can better understand your skills and strengths. If you are being considered for the position, you will receive an e-mail from a Mission Pet Health recruiter with a link to complete the assessment at your convenience. Please be sure to check your spam or junk folder - sometimes these messages get filtered out.
Your Impact as a Receptionist
As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.
Note: Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.
Competitive Compensation
A competitive hourly rate or salary based on your experience and role.
Health & Wellbeing
We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates.
Financial Security
Plan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.
Commitment to Growth
We support your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.
The Power of a Network
Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration, career growth, and sharing best practices.
Valuable Perks
Enjoy discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.
About Mission Pet Health
Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to its 850 hospital teams on a hyper-local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at missionpethealth.com.
Driving the award-winning culture are the WAG values – Work Together, Amaze, and Grow. Mission Pet Health is veterinarian-led, people-focused, and on a mission to be the best place to work in veterinary medicine. We are proud to be recognized as a 2025 "Most Loved Workplace," ranked #2 in America's Top 100 and #1 in veterinary care.
Reasonable Accommodations: Applicants with disabilities may be entitled to reasonable accommodation. Please contact benefits@mvetpartners.com with your request and contact information.
EEO Statement: Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.
At Mission Pet Health, we do things a little differently! As part of our hiring process, we invite candidates to complete a short online assessment so we can better understand your skills and strengths. If you are being considered for the position, you will receive an e-mail from a Mission Pet Health recruiter with a link to complete the assessment at your convenience. Please be sure to check your spam or junk folder - sometimes these messages get filtered out.
Your Impact as a Receptionist
- Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
- Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
- Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
- Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.
- A passion for providing excellent customer service and a genuine love for animals.
- Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
- Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
- A collaborative, team-first mindset and the ability to work both independently and with direction.
- Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.
As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.
Note: Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.
Competitive Compensation
A competitive hourly rate or salary based on your experience and role.
Health & Wellbeing
We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates.
Financial Security
Plan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.
Commitment to Growth
We support your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.
The Power of a Network
Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration, career growth, and sharing best practices.
Valuable Perks
Enjoy discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.
About Mission Pet Health
Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to its 850 hospital teams on a hyper-local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at missionpethealth.com.
Driving the award-winning culture are the WAG values – Work Together, Amaze, and Grow. Mission Pet Health is veterinarian-led, people-focused, and on a mission to be the best place to work in veterinary medicine. We are proud to be recognized as a 2025 "Most Loved Workplace," ranked #2 in America's Top 100 and #1 in veterinary care.
Reasonable Accommodations: Applicants with disabilities may be entitled to reasonable accommodation. Please contact benefits@mvetpartners.com with your request and contact information.
EEO Statement: Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.