Benefits Specialist - Mission Pet Health

The Benefits Specialist supports the administration and operational management of the organization’s employee benefits programs, including medical plans, ancillary benefits, leaves of absence, and workers’ compensation. This role serves as a key resource for veterinary clinics and internal partners by providing guidance on benefits processes, resolving escalated issues, and ensuring accurate and compliant administration across a multi‑state workforce. The Benefits Specialist is responsible for maintaining benefits data, supporting annual enrollment and audits, developing documentation, and ensuring adherence to all state and federal regulations governing employee benefits.

Key Responsibilities

• Administer all employee benefits programs, including medical (self‑funded), dental, vision, FSA/HSA, life, disability, accident, wellness, and 401(k) plans.
• Support daily operations and compliance requirements for a multi‑state benefits program.
• Serve as the escalation point for complex benefits issues from teammates, clinics, vendors, and internal partners.
• Support benefits onboarding and integration activities for newly acquired clinics.
• Process new hire enrollments, qualifying life events, and benefits changes in accordance with policy and regulatory requirements.
• Administer all leave of absence programs, including FMLA, non‑FMLA, ADA, and disability leaves.
• Manage workers’ compensation reporting, communication, and case coordination.
• Prepare and update benefits communications, including open enrollment materials, presentations, and training documents.
• Participate in benefits audits, compliance reporting, and annual enrollment activities.
• Conduct research, analysis, and documentation to support benefits programs, vendor processes, and operational improvements.
• Evaluate current programs and recommend enhancements aligned with organizational needs and industry best practices.
• Maintain benefits policies, procedures, and process documentation to support consistent program administration.
• Ensure compliance with all applicable state and federal regulations, including ACA, COBRA, HIPAA, ERISA, Section 125, 401(k) requirements, and IRS/DOL rules.
• Perform other duties assigned within the nature and level of work.
  
  

Minimum Qualifications And Education Requirements

• Bachelor’s degree in Business, Human Resources, or a related field.
• A minimum of three years of experience in benefits administration or employee benefits operations.
• Experience supporting multi‑state benefit and leave programs preferred.
• Proficiency in Microsoft Office Suite, with advanced Excel skills preferred.
• Strong written and verbal communication skills.
• Excellent organizational and time‑management abilities with strong attention to detail.
• Ability to manage multiple priorities and work efficiently in a fast‑paced environment.
• Strong customer service orientation with the ability to communicate effectively across all levels of the organization.
• Ability to maintain confidentiality and handle sensitive information with discretion.
  
  

WAG Values

• Leads with respect, integrity, and accountability.
• Treats others with empathy and respect.
• Exemplifies and role models behavior aligned with WAG values.
• Collaborates with the team to focus on solutions.
• Finds a way to say yes.
  
  

How You're Supported

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.

Note: Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.

Competitive Compensation

A competitive hourly rate or salary based on your experience and role.

Health & Wellbeing

We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates.

Financial Security

Plan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.

Commitment to Growth

We support your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.

The Power of a Network

Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration, career growth, and sharing best practices.

Valuable Perks

Enjoy discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.

About Mission Pet Health

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to its 850 hospital teams on a hyper-local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at missionpethealth.com.

Driving the award-winning culture are the WAG values – Work Together, Amaze, and Grow. Mission Pet Health is veterinarian-led, people-focused, and on a mission to be the best place to work in veterinary medicine. We are proud to be recognized as a 2025 "Most Loved Workplace," ranked #2 in America's Top 100 and #1 in veterinary care.

Reasonable Accommodations: Applicants with disabilities may be entitled to reasonable accommodation. Please contact benefits@mvetpartners.com with your request and contact information.

EEO Statement: Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.