Director of Engagement and Community Growth

Team: GMMA

Mission Mobile Medical is growing fast—and we’re looking for a Director of Engagement and Community Growth who’s just as passionate about people as we are. This role will be responsible for leading and scaling the operational backbone of a future-forward, mobile healthcare non-profit. This individual will play a pivotal role in building and evolving the infrastructure needed to deliver high-impact, community-based care to underserved populations through innovative, mobile health solutions.

This is not a traditional operations role, it requires a builder’s mindset, a deep commitment to health equity, and the agility to thrive in an evolving environment. The ideal candidate is entrepreneurial, systems-oriented, and energized by turning vision into action, particularly in fast-moving, resource-conscious settings.

General

As a Director of Engagement and Community Growth, you will:

Operations & Member Experience (50%)

• Serve as the primary liaison for member onboarding, engagement, and support, ensuring a welcoming and seamless experience.
• Oversee and maintain the membership CRM, tracking new members, renewals, and dues with accuracy and care.
• Generate and analyze monthly reports on key engagement metrics, including retention, participation, and satisfaction.
• Continuously refine and optimize workflows for onboarding, renewals, and member communications.
• Support leadership with board and committee meeting preparation, including scheduling, materials, and follow-up.
• Partner with the Executive Director to coordinate strategic meetings and initiatives that enhance organizational impact.
  
  

Marketing, Communications & Community Growth (50%)

• Lead brand-aligned communication strategies to elevate visibility, grow membership, and deepen community engagement.
• Manage the organization’s digital presence across website, social media, and email platforms, ensuring consistent and compelling messaging.
• Design and execute targeted campaigns to drive member acquisition, retention, and re-engagement.
• Create and distribute engaging content—newsletters, social posts, event promotions, and announcements—that reflects the organization’s voice and values.
• Cultivate and manage relationships with external partners, vendors, speakers, and sponsors to expand reach and resources.
  
  

Qualifications & Requirements

• Values: Value all people and have a desire to be a Servant Leader
• Attitude: Embrace our culture and our SERVICE values
• Education: Bachelor’s degree or equivalent experience required; Master’s degree in Communications, Public Relations, Nonprofit Management, or a related field preferred.
• Experience: 3 years of experience in operational responsibilities in growing a National Association, membership, communications, and marketing roles.
• Performance: Able and willing to provide world-class service to all stakeholders
  
  

Talents And Abilities

• Demonstrated strong communication, organization, problem-solving, and teamwork skills
• Proficiency in Microsoft Office Suite
• Professional proficiency with online research and creative tools (Canva or Adobe Illustrator)
• Experience with CRM databases (HubSpot or Hive Brite preferred)
• Ability to lift and carry materials weighing 20 lbs throughout the workday
• Comfortable standing, bending, and moving for extended periods in a fast-paced environment
• Awareness of safety protocols and commitment to maintaining a safe workspace
  
  

Our Every-Day SERVICE Values

We live by our SERVICE values: Speed, Extraordinary Effort, Results, Valuing People, Integrity, Creativity, Entertain always.

Work Environment

Office/Manufacturing environment

Salary & Benefits

• 80 PTO hours available after the first 60 days of service
• Medical insurance – 100% employer contribution, participating plans
• $10K Life insurance – 100% employer contribution
• Dental/Vision – employee contribution
• 401K – 120 days eligibility is fully vested with up to a 4% match
• Weekly payday, every Friday
• Quarterly profit sharing, up to 20% of annual wages.
• We are committed to fair and equitable compensation practices. Offers are based on experience, qualifications, and internal equity. Starting salary – $70,000 - $75,000 annually
  
  

Equal Opportunity

Mission Mobile Medical is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status.

About Mission Mobile Medical

Mission Mobile Medical is a forward-thinking and fast-paced company redefining the mobile medical market. At Mission Mobile we intentionally value people, we believe in people, and we unconditionally love people. As a B-Corp, leveraging open-book management philosophies, we do not just say we are different; we are different. If you want to join a high-performance team and do important work serving the world in the healthcare industry in a unique way, Mission Mobile Medical is the team for you.

Mission Mobile Medical is committed to creating and maintaining a workplace where all employees can participate and contribute to the success of the business and are valued for their skills, experience, and unique perspectives. This commitment is embodied in who we are, why we’re here, what we do, and of course, how we do it.