Benefits & Leave Specialist

Mission Critical Group designs, manufactures and provides value-added services for customers requiring critical power solutions. Powering a new electric world for a brighter, more secure future.

Mission Critical Group is an end-to-end power solutions and services provider that accelerates time-to-power and delivers scalable, resilient infrastructure for mission critical environments. By integrating engineering, manufacturing, modular deployment, and lifecycle services under one platform, we streamline execution and bring complex projects online faster - without compromising performance. With more than 1.5 million square feet of U.S. manufacturing capacity, MCG supports data centers, power generation, healthcare, oil & gas, pharmaceuticals, semiconductors, and industrial facilities where uptime is non-negotiable.

Job Description

The Benefits and Leave Specialist provides administrative support for company-wide benefit programs with a primary focus on the day-to-day coordination and management of leave of absence and accommodation requests. This role serves as a key resource for employees navigating medical and personal leaves, ensuring all documentation and communications are handled with care and compliance.

Leave Management

• Serve as the main point of contact for employee leaves of absence, including FMLA, ADA, state-specific leave, parental leave, military leave, and company-sponsored leave programs.
• Manage the full leave lifecycle: intake, eligibility review, tracking, documentation, status updates, and return-to-work coordination.
• Ensure compliance with all applicable laws and MCG policies; escalate complex ADA or medical accommodation cases when needed.
• Partner with third-party leave administrators and vendors to ensure cases are handled accurately and timely.
• Maintain precise leave records, correspondence, and communication logs.
• Proactively communicate with employees, managers, and HR support teams throughout the leave process to support positive employee experience and operational continuity.
• Preserve confidentiality of employee medical documentation and files.
  
  

Benefits Administration

• Support daily administration of employee benefits including medical, dental, vision, life insurance, disability, retirement, wellness, and ancillary programs.
• Assist with new hire benefits onboarding, open enrollment activities, and qualifying life event changes.
• Provide timely and accurate responses to employee benefits inquiries.
• Process vendor files, invoices, enrollments, and audits to ensure data accuracy and billing reconciliation.
• Support compliance efforts including ACA reporting, ERISA requirements, and plan documentation updates.
• Assist in the development of communication materials, FAQs, job aids, and resources that improve employee understanding of benefits and leave programs.
  
  

Participate in benefits projects and process-improvement initiatives.

Qualifications

Attributes:

• Safety Focus: Prioritize safety in all actions. Actively follow safety protocols, identify potential hazards, and take immediate steps to correct or report unsafe conditions. Model safe behavior for others and contribute to a culture of workplace safety.
• Have Humanity: Respect the input and ideas of everyone to create the best possible outcome.
• Be Transparent: Value transparency in all interactions, ensuring honesty and openness with each stakeholder.
• Drive Innovation: Seek new ways to improve and take on new challenges.
• Be Resilient: Adapt to the ever-evolving business needs enabled by resourcefulness and agility.
• Always Reliable: Deliver on your commitments and achieve your goals. Show up to work on time and complete your assigned tasks.
• Grit: Learn new things, actively seek feedback and training.
• Ownership Mindset: Take full responsibility for the quality and efficiency of your work. Proactively identify issues, offer solutions, and follow through. Treat company resources and goals as your own.
  
  

Required Knowledge/Experience

• Bachelor’s degree in human resources, a related field, or equivalent experience.
• 2 - 4 years of experience in benefits administration or leave management.
• Working knowledge of federal and state leave laws (FMLA, ADA, state-specific leaves).
• Strong attention to detail and ability to manage sensitive information confidentially.
• Excellent communication, customer service, and problem-solving skills.
• Ability to work independently and manage multiple priorities in a fast-paced environment.
• Proficiency with HRIS systems and Microsoft Office Suite.
• Experience working with third-party LOA administrators.
• Prior experience in healthcare, corporate HR, or multi-state leave administration.
• Strong analytical and critical thinking skills.
  
  

Additional Information

A Note to our Recruitment Partners: We really appreciate the interest, but MCG currently manages hiring through our internal team. We love getting to know our candidates directly! Because of this, we don’t accept unsolicited resumes from agencies at this time. If we ever need an extra hand, we’ll be sure to reach out to the community. Thanks for understanding!

MCG is an equal opportunity employer prohibiting discrimination based on race, color, creed, religion, sex, marital status, physical or mental disability, and any other protected classes stated by applicable federal and state laws. DVM is committed to providing equal employment opportunities to qualified individuals with disabilities and to act in accordance with regulations and guidance issued by the Equal Employment Opportunity Commission (EEOC).