Business Office Manager/Human Resources

Overview

We are seeking a dynamic and highly organized Business Office Manager/Human Resources professional to lead our healthcare practice’s administrative and personnel functions. This pivotal role combines office management with human resources oversight, ensuring smooth daily operations, compliance with healthcare regulations, and effective team leadership. The ideal candidate will bring a proactive approach, exceptional management skills, and a comprehensive understanding of medical office workflows to foster an efficient, compliant, and patient-centered environment. This position offers an exciting opportunity to influence practice success while supporting the growth and development of healthcare staff.

Duties

• Oversee all aspects of medical office management, including scheduling, patient records, billing, and administrative support functions using EMR/EHR systems such as Epic, eClinicalWorks, or Dentrix.
• Manage fiscal responsibilities by budgeting, financial management, and ensuring accurate medical billing and coding in compliance with healthcare regulations.
• Supervise healthcare staff including medical administrative personnel, nurses, and support teams; provide coaching, performance evaluations, and team development.
• Ensure adherence to HIPAA privacy standards, health regulation policies, and compliance protocols across all practice operations.
• Coordinate human resources activities such as recruiting, onboarding new employees, managing employee records, and addressing staff concerns while fostering a positive workplace culture.
• Maintain up-to-date knowledge of healthcare management practices including managed care policies, utilization management, JCAHO standards, and hospital or clinic-specific regulations.
• Facilitate communication between clinical teams and administrative staff to optimize patient management workflows and improve customer service experiences.

Qualifications

• Proven experience in medical office management or healthcare practice management with familiarity in clinic or hospital environments.
• Strong supervisory experience managing teams within a healthcare setting; excellent managerial communication skills.
• Proficiency in EMR/EHR systems such as Epic, eClinicalWorks, Dentrix; skilled in Microsoft Office Suite for documentation and reporting purposes.
• Knowledge of health regulation policies including HIPAA compliance, JCAHO standards, and medical records management.
• Background in fiscal management including budgeting, financial oversight, and medical billing processes.
• Excellent organizational skills with the ability to handle multiple priorities efficiently in a fast-paced environment.
• Prior experience with healthcare staff management, patient management software, and medical administrative support is highly desirable.

Join us to lead a dedicated team committed to delivering exceptional healthcare services! This role offers an engaging environment where your expertise will directly impact patient care quality while supporting the operational excellence of our practice.

Benefits:

• 401(k) matching
• 403(b)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person