Community Outreach Specialist-NAVIGATE

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Community Outreach & Partnership Development

• Develop and maintain strong working relationships with hospitals, behavioral health providers, schools, colleges and universities, churches, shelters, and other community organizations.
• Establish formal and informal referral partnerships with community agencies and healthcare organizations.
• Conduct outreach activities, educational presentations, workshops, and informational sessions regarding First Episode Psychosis (FEP) and the Early Treatment for Psychosis program.
• Representing MiSide and the Early Treatment for Psychosis program at community events, meetings, and networking opportunities.
• Promote awareness of Early Treatment for Psychosis marketing campaigns, including digital outreach initiatives and geofencing campaigns.

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Referral Development & Care Coordination

• Build and maintain a sustainable referral pipeline for individuals experiencing first episode psychosis.
• Identify potential Early Treatment for Psychosis participants through community engagement and referral partners.
• Collaborate closely with referral sources to facilitate timely referrals to MiSide's Early Treatment for Psychosis program.
• Develop and maintain systems for tracking referrals, outreach efforts, and outcomes.
• Maintain accurate referral contact logs and outreach documentation.

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Education & Community Engagement

• Provide education regarding:
  • First Episode Psychosis (FEP)
  • Early intervention services
  • The Early Treatment for Psychosis model of care
  • Referral processes and eligibility criteria
• Create educational materials, flyers, presentations, and outreach resources to support community engagement efforts.
• Serve as a knowledgeable resource for community organizations regarding behavioral health services and coordinated specialty care.

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Collaboration & Program Support

• Complete all required Early Treatment for Psychosis and agency trainings.
• Work collaboratively with the Early Treatment for Psychosis clinical team, Implementation Coordinator, Program Coordinator, Quality Department, and Access Department.
• Participate in weekly supervision with the Early Treatment for Psychosis Implementation Coordinator.
• Provide weekly updates regarding outreach activities, community engagement, and referral development.
• Assist the Early Treatment for Psychosis Program Coordinator with grant reporting, data collection, and documentation requirements.
• Support continuous quality improvement initiatives and program development.
• Perform other duties as assigned.

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Maintain professional growth and development by attending job related training to keep abreast of the latest trends

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Participate in administrative staff meetings, agency committees, and other projects as assigned 

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Adhere to MiSide policies and procedures

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Adhere to MiSide code of ethics, and comply with local, state and federal laws

EDUCATION

• Bachelor's degree in Social Work, Psychology, Counseling, Human Services, Public Health, or a related behavioral health field required.
• Master's degree in a related field, preferred.

EXPERIENCE

• Experience working in behavioral health, community mental health, healthcare, social services, or community outreach preferred.
• Knowledge of serious mental illness and behavioral health systems is preferred.
• Experience developing community partnerships and delivering educational presentations is highly desirable.

REQUIRED CERTIFICATIONS & LICENSURES

• Possession of a valid driver’s license and have access to a reliable private vehicle for day-to-day job performance

KNOWLEDGE, SKILLS, AND ABILITIES

• Strong understanding of community engagement and relationship-building.
• Excellent written, verbal, and public speaking skills.
• Ability to explain complex behavioral health concepts in an understandable manner.
• Strong organizational skills with attention to detail.
• Ability to maintain accurate documentation and data tracking.
• Comfortable working independently while collaborating within a multidisciplinary team.
• Excellent time management and project management skills.
• Ability to prioritize multiple responsibilities and meet deadlines.
• Strong interpersonal and networking abilities.
• Self-motivated with demonstrated initiative and problem-solving skills.
• Comfortable working in community-based settings and traveling throughout the community.

WORKING CONDITIONS

• Services will be provided in the office, the clients’ homes or other appropriate community settings
• Work may require vehicle travel in an urban community