ACT Mental Health Advocate (Bachelors)

POSITION SUMMARY

is a professional position providing advocacy, counseling, and treatment services for the consumers involved in the intensive ACT Program.  Core elements of this position include: (1) service plan development; (2) linking/coordinating services; (3) assessment and follow-up; (4) monitoring services; (5) therapy, counselling, and support services; and (6) assisting consumers in reaching treatment goals.  The person in this position works independently as well as a part of a clinical treatment team under the direction and supervision of the ACT Program Manager and/or Adult Services Director.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES

• Complete intakes for the agency, as scheduled
• Assist consumers in obtaining concrete services, i.e., housing, food, clothing, etc.
• Enhances continuity of services with multiple providers. Acts as consumer advocate and liaison between the program and other agencies.
• Performs services within the ACT Fidelity Model.
• Advocates, educates, and provides resources and crisis intervention in order to enhance and support coping skills in the individual’s life and community in order to maintain a normalized life in the community and decrease the need for institution or re-hospitalization.
• Responsible for meeting direct service productivity and documentation standards per agency and program standards and expectations.
• Interfaces with consumer’s natural supports, as appropriate.
• Increases consumer engagement and participation in CMH aftercare services.
• Completes incident reports, as appropriate.
• Provides assessments, diagnosis, evaluation, and Person-Centered Treatment Planning.
• Is part of a multi-disciplinary team setting and participates in IPOS and treatment plans for all members of the ACT Program.
• Acts as a consumer advocate.
• Engages in crisis intervention, as needed.
• Provides assistance with transportation to needed resources/links in the community.
• Will attend trainings related to Integrated Dual Diagnosis Treatment to obtain and continue knowledge.
• Is “On Call” via cellphone for ACT program, as scheduled.
• Complete requirements for QMHP credential and maintain credentialing while employed.
• Participates in in-service planning and programming
• Maintain a professional posture in attendance, attitude, conduct, and conflict resolution.
• Adhere to MiSide policies and procedures
• Adhere to MiSide code of ethics, and comply with local, state and federal laws
• Other tasks and responsibilities, as assigned

EDUCATION

• Bachelor’s Debree (BSW/BA) in social work, psychology, or a degree in a related field that is Medicaid billable under the supervision of a qualified mental health professional.
• Professional license of LBSW/LLBSW preferred, not required

EXPERIENCE

Minimum of 1 year of experience working with evaluation, treatment, and services delivered to children and their families

REQUIRED CERTIFICATIONS AND LICENSURE

Possession of a valid driver’s license, valid insurance of personal vehicle, if used, and a driving record that is acceptable to MiSide’s insurance carrier.

KNOWLEDGE SKILLS AND ABILITIES

• Ability to work in a wide variety of non-office community settings with consumers with chronic symptoms of mental illness to function in their community settings.
• General knowledge of Northwest Detroit and surrounding community; knowledge of concrete services and available support systems to aid in consumer advocacy.
• Knowledge of the theoretical basis of treatment and consumer programming as practiced in community mental health setting.
• Ability to establish effective clinical and collaborative relationships with a wide range of people.
• Ability to communicate effectively both orally and in writing with employees, managers and the general public.
• Demonstrated excellent customer service skills and professionalism toward internal and external customers.
• Ability to work independently and assume self-direction.
• Demonstrated ability to manage time, organize and prioritize work assignments.
• Ability to input data, organize and manage confidential documents and records.
• Ability to maintain cultural awareness and sensitivity to differing backgrounds.
• Proficient in the use of all MS Office applications, Office 365 and familiarity with other web-Based solutions.
• Flexibility, time management and critical thinking skills
• Knowledge of the symptoms and classifications of mental illness and dual diagnosis.
• A working knowledge of pharmacology and psychotropic drugs.
• Ability to receive and utilize constructive recommendations

Full benefits package available, including: Medical/Dental/Vision Plans, Paid Time Off, 11 Paid Holidays, 403B employer matching, Short & Long Term Disability Insurance, Life & Accidental Death Insurance, and Voluntary Accident & Critical Illness Insurance. NHSC Loan Repayment program available at this location.

MiSide is committed to a diverse and inclusive workplace. We are an equal opportunity employer that does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Salary : $20 - $26