Food and Beverage Manager

• At Mirbeau, we’ve spent more than 25 years delivering award-winning hospitality rooted in wellness, care and excellence. As a Forbes-rated, family-owned company, we’re committed to creating a workplace where our people feel supported, respected and empowered to grow. That’s why health, balance and well-being are core values in everything we do.

• Reporting to the General Manager of the property, the Food & Beverage Manager will oversee all culinary operations, inspire their team, and lead with thoughtful hospitality that ensures every moment of the guest experience is warm, intentional , and aligned with our standards of excellence and care.
• Pay Rate: $65,000 to $80,000

Job Responsibilities & Requirements:

• Guest Experience & Service Excellence

• Deliver a warm, elevated guest experience across spa and dining venues in alignment with Forbes and Mirbeau service standards

• Ensure prompt and polished food & beverage service property-wide, adjusting service execution to meet guest expectations and business demands

• Maintain comprehensive knowledge of all menus, beverage programs, spa offerings, and room packages to confidently guide guest interactions

• Proactively manage guest feedback, concerns, special requests, and complaints with professionalism, discretion, and effective guest recovery

• Recognize and appropriately manage intoxicated or disruptive guests, prioritizing the safety, comfort, and well-being of guests and staff

• Properly respond to, document, and report all guest and employee incidents, accidents, and emergency or safety situations in accordance with property procedures

• Collaborate cross-functionally with all departments to align F&B operations with property-wide guest service, ensuring an elevated guest experience that consistently reflects Mirbeau’s refined hospitality standards

• Attend scheduled management meetings, special events, and Banquet Event Order (BEO) reviews (as required)

• Collaborate with Sales and Events teams to ensure successful execution of banquets, special events, and property promotions
• Daily Operations & Floor Management

• Oversee daily FOH operations across all dining areas, ensuring smooth operations and consistent execution

• Manage reservations, guest flow, and floor plans to optimize seating, service pacing, and overall dining experience

• Ensure cleanliness, organization, and readiness of all dining areas, service stations and BOH areas for each service period

• Maintain thorough knowledge of all food and beverage offerings, including ingredients, preparation methods, presentation standards, and allergen information

• Ensure all food, beverages, and service adhere to published recipes and specifications

• Support staff with day-to-day needs related to service needs concerning equipment and food supplies

• Utilize POS systems accurately for order entry, check management, voids, corrections, and end-of-day reporting

• Team Leadership, Development & Performance

• Collaborate closely with the Chef de Cuisine to ensure alignment between FOH and BOH operations and seamless service execution

• Provide real-time coaching and mentorship that reinforces service standards, recognizes strong performance, and addresses areas of opportunity through supportive, solutions-focused conversations

• Conduct regular training sessions and staff meetings to strengthen product knowledge, sales performance, and guest service standards

• Lead by example, fostering a culture of accountability, respect, and continuous improvement

• Collaborate with HR and senior leadership to address performance and disciplinary matters in a fair, consistent manner

• Assist with interviewing and hiring of FOH team members, and support onboarding and new hire documentation processes

• Administrative, Financial & Compliance Responsibilities

• Develop and manage FOH schedules aligned with business forecasts, service standards, and payroll budgets

• Oversee beverage inventory management including ordering, receiving, inventory controls, wine lists, and menu maintenance. Report any discrepancies to Director

• Review and analyze financial performance through daily sales and labor reports, monthly P&L statements, and departmental budgets

• Partner with the Chef de Cuisine on departmental planning, budgeting, forecasting, and financial reviews

• Provide forecasting figures to accounting accurately and in a timely manner

• Ensure accurate and timely completion of payroll on a weekly basis

• Monitor staff appearance, conduct, and professionalism to ensure consistent adherence to Mirbeau and Forbes standards

• Ensure consistent adherence to Mirbeau HR policies, payroll procedures, and operational standards

• Maintain full compliance with all federal, state, and local labor, health and sanitation regulations

• Qualifications, Skills & Educational Requirements:

• Education & Experience

• Associate’s degree or higher required; a degree in Hospitality Management or related field is strongly preferred

• Minimum of 5 years of progressive management experience in a high-volume, fine dining or elevated hospitality environment

• Demonstrated comprehensive knowledge of all aspects of Food & Beverage operations, including both front-of-house and back-of-house

• Leadership & Communication

• Strong, articulate communicator with exceptional guest service and team leadership skills

• Ability to lead, motivate, and support teams while maintaining high service and operational standards

• Demonstrates sound judgment, composure, and professionalism when managing guest concerns or operational challenges

• Highly organized and detail-oriented, with strong multitasking capabilities in fast-paced environments

• Strong, articulate communicator with exceptional interpersonal, verbal, and written communication skills

• Guest Interaction & Professionalism

• Demonstrates a warm, polished presence and maintains a friendly yet unobtrusive manner with guests throughout the dining experience

• Maintains strict confidentiality and discretion regarding guest information and internal operations

• Consistently courteous and composed in challenging or high-pressure guest interactions

• Able to build a positive rapport with guests, staff, and leadership alike, reflecting Mirbeau’s elevated service standards

• Consistently courteous, composed, and solutions-oriented in high-pressure or sensitive guest interactions

• Maintains a consistently neat, professional appearance aligned with Forbes-level refined hospitality expectations

• Technical Proficiency

• Proficient in POS systems and computer-based applications, including Microsoft Outlook, Excel, and general office software

• Schedule & Availability

• Must be available to work evenings, weekends, and holidays as business demands

• Employee Perks and Company Incentives:

• Discounted rates for services and retail items within the spa!!

• 401K with company match

• Medical, Dental, Vision and Life Insurance Plan

• Employee Assistance Program and Resources

• Paid time off for full-time AND part-time employees!!

• Holiday Pay

• Career advancement potential within the company

• Anniversary Program!!

• Work performance incentives

• And more!!!

Are you ready to lead where only the best of the best belong?

Come find your balance- and your future- with us.