What are the responsibilities and job description for the Retail Lead position at Mint Cannabis?
Location: Jacksonville, FL
Pay Range: $17.00 - $18.00 per hour
Cannabis isn’t just an industry — it’s a movement.
Mint Cannabis is proud to serve Florida’s medical cannabis patients with compassion, innovation, and unmatched service. Everything we do is about elevating the experience — for everyone. Whether you’re a seasoned patient or just discovering the benefits of medical cannabis, Mint is about connection, growth, and good vibes only.
We’re hiring a Retail Lead who’s ready to roll up their sleeves and support our mission across Florida’s medical cannabis operations. If you’re driven, detail-oriented, and excited to grow with a brand that’s changing the game — we want to hear from you.
Ready to grow with us? 🌱 Let’s make it happen.
What You’ll Do- Support daily dispensary operations including opening/closing procedures, floor flow, inventory checks, and compliance.
- Deliver exceptional customer service — greet patients, answer questions, verify allotments, and guide them through product selection.
- Train, coach, and motivate Budtenders to maintain high standards in service, sales, and cannabis education.
- Ensure all displays are neat, properly labeled, and fully stocked with fresh, compliant product.
- Address customer concerns professionally and de-escalate issues to create a positive guest experience.
- Operate POS systems accurately and assist with cash handling and reconciliation.
- Uphold all cannabis regulations, company SOPs, and safety standards.
- Act as a communication bridge between store management and team members to support a positive, compliant, and high-performing environment.
What You’ll Bring
- 1 year of experience in cannabis, retail, or customer service
- 1 year of leadership experience preferred
- Strong communication and conflict resolution skills
- Passion for cannabis and knowledge of local product offerings and brands
- Ability to coach, empower, and manage staff, supporting their personal growth and engagement with customers
- Dependable, punctual, and able to adapt to flexible scheduling — weekends and holidays included
- Ability to lift up to 50 lbs and stand for 3 hours at a time
- Reliable transportation and valid ID
- Must be at least 21 years of age
- Must pass a background check and meet all cannabis regulations
Why You'll Love Mint Cannabis
- A work culture that’s welcoming, passionate, and built on good vibes
- Opportunities for growth as we expand into new markets
- Discounts on products and merch
- Health, dental, and vision benefits (for eligible roles)
- Paid time off to relax, recharge, and take care of you
- A chance to be part of something amaZing 🌱
A Few Things You’ll Need
- Must meet all applicable Florida state requirements to work in a licensed medical cannabis facility
- High school diploma
About Mint Cannabis
Mint Cannabis, founded in 2016, is dedicated to providing affordable, patient-focused care while empowering our team to grow professionally and support our communities. From our roots in Arizona, we’ve expanded to Michigan, Missouri, Illinois, Massachusetts, Nevada, and Florida, fueled by a culture of innovation and collaboration.In Florida, Mint Cannabis proudly serves the medical cannabis community with compassion, care, and compliance at the forefront of every interaction. We’re committed to delivering exceptional products and patient experiences while building strong community ties and a bright future for the industry.Equal Opportunity Employer Statement
Mint Cannabis is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Salary : $17 - $18