What are the responsibilities and job description for the Budtender position at Mint Cannabis?
Budtender
Reports to: Retail Store Manager
FLSA Status: Non-Exempt
Department: Retail
Location: 1211 75th Ave Phoenix, AZ 85043
The Budtender is responsible for delivering an outstanding customer experience while educating consumers about cannabis products. This role supports the day-to-day operations of the dispensary, from order fulfillment to compliance documentation, all while promoting a welcoming and professional environment.
Responsibilities:- Must be able to greet and check in consumers, verify their status, and report allotments in the POS system.
- Responsible for providing cannabis education and guidance to customers.
- Must assist customers in selecting products efficiently and compliantly.
- Must be able to process orders and handle payments using POS software with a high level of accuracy.
- Must be able to operate, maintain, and close the cash register, including reconciliation and deposit tasks.
- Must maintain a clean, organized, and professional environment for customers and coworkers.
- May be required to support other departments, including administration and packaging, as needed.
- Must assist with daily operational needs, including restocking and supporting compliance efforts.
None.
Qualifications:- Must be at least 21 years of age.
- Must be able to obtain and maintain a Facility Agent Card in accordance with Arizona state regulations.
- 1 year of experience in retail, customer service, or a related role preferred.
- Working knowledge of medical cannabis and its consumption methods.
- Familiarity with Arizona cannabis products and transaction limits.
- Understanding of state cannabis regulations and dispensary compliance protocols.
- Ability to operate POS systems and basic software programs.
- Strong communication and customer service skills.
- Dependable, punctual, and able to work under pressure in a fast-paced retail setting.
- Positive, team-oriented mindset.
- High school diploma or equivalent required.
- No additional certifications required.
- Must be able to stand for extended periods (up to 8 hours).
- Must be able to lift and move up to 25 pounds.
- Manual dexterity and visual acuity are required for handling products and operating point-of-sale systems.
- Work is performed in a cannabis retail dispensary environment.
- Exposure to strong odors, moderate noise, and customer interaction throughout the day.
- PPE may be required depending on the task or department support.