Legal Operations Project Manager / Human Services Program Representative 2

Working Title: Legal Operations Project Manager

Job Class: Human Services Program Representative 2

Agency: Human Services Dept

• Job ID: 90827
• Location: St. Paul
• Telework Eligible: Yes
• Full/Part Time: Full-Time
• Regular/Temporary: Limited
• Who May Apply: Open to all qualified job seekers
• Date Posted: 12/15/2025
• Closing Date: 12/24/2025
• Hiring Agency/Seniority Unit: Human Services Dept / MAPE DHS Central Office
• Division/Unit: Department of Human Services (DHS) / Office of Inspector General (OIG)-OLC Operations Support
• Work Shift/Work Hours: 8:00 a.m. - 4:30 p.m.
• Days of Work: Monday - Friday
• Travel Required: No
• Salary Range: $32.40 - $47.76 / hourly; $67,651 - $99,722 / annually
• Classified Status: Unclassified
• Bargaining Unit/Union: 214 - MN Assoc of Professional Empl/MAPE
• End Date: (Required for Limited Positions)
• FLSA Status: Nonexempt
  
  

The Department of Human Services (DHS) is unable to provide sponsorship for work visas. Applicants must be eligible to work in the United States at the start of employment. DHS does not participate in E-Verify.

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

• This position is eligible for telework for applicants who reside in Minnesota or in a bordering state, with supervisory approval and satisfactory performance. If you live in a state bordering Minnesota, you must live within 50 miles or less from the primary work location to be eligible for telework.
• This is a Temporary Unclassified opportunity for approximately three (3) years.
  
  

Under limited direction, this position is responsible to perform advanced professional systems analysis work and design, develop, test, demonstrate, and maintain business process management, including workflows, processes, procedures, systems, and automation within Chief Legal Counsel’s Office, with specific focus on litigation holds and legal data. In addition to identifying and proposing changes to ongoing systems issues, the incumbent is responsible for identifying and owning work involving the coordination of multiple large-scale, complex projects to ensure Legal Counsel’s Office can complete required work in conjunction with Licensing, Background Studies, Program Integrity Oversight Division (PIO), and Digital Services Analytics and Insights (DSAI) business units. This position plans, designs, develops, implements, evaluates, and manages multiple enterprise projects through the application of business discipline, project management; and utilizes specialized methods, principles, and practices for all facets of Office of Inspector General (OIG) Legal’s work across human service programs overseen by OIG. This position ensures both process and projects’ adherence to state/federal laws, rules, regulatory compliance, and quality standards.

Additional responsibilities include but are not limited to:

• Performs ongoing analysis, review, and evaluation of organizational and administrative gaps and needs in business processes, functions, and technical/technology systems.
• Proposes and oversees associated large-scale projects to address these needs.
• Manages ongoing and future projects.
• Coordinates and leads planning meetings.
• Forms and leads the work of project teams comprised of interdisciplinary staff, process leaders, supervisors, managers, various collaborative partners, external stakeholders, contractors, and vendors.
• Serves as a liaison across teams, service areas, administrations, and departments.
  
  

Minimum Qualifications

• To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year for each job held.**
  
  

Three (3) years of experience managing the design, development, and implementation of projects that interface with a variety of technical systems and platforms.

AND

Experience must demonstrate the following:

• Knowledge and experience with computer software and applications such as Salesforce, Agile Apps, Windows 10, Microsoft Word, Excel, Outlook, SharePoint, Power Apps, Power Automate, Smartsheet, Adobe Acrobat Pro, MS Teams, and/or Visio.
• Utilize knowledge and application of project management principles including Lean/Six Sigma/Agile or other methodologies to oversee the completion of projects.
  
  

Preferred Qualifications

• Understand the responsibilities of OIG Legal Counsel’s role in interacting with Licensing BGS, PIOD, and DSAI business units.
• Create short- and long-range plans for ongoing and future projects, including estimating timelines for start-up and completion of new projects.
• Research, collect, analyze, and synthesize data to solve ineffective business processes, workflows, procedures, and systems.
• Develop/maintain strong professional working relationships to work collaboratively across business areas.
• Respond flexibly to changing, evolving, and sometimes conflicting priorities and demands.
• Ability to communicate technical information to non-technical audiences; and understand political implications and sensitivities.
• Prepare and provide pre-and post-project evaluations that analyze feasibility, trends, outcomes, and impacts of each project.
• Variety of experiences working effectively with others from different backgrounds and cultures.
  
  

Additional Requirements

This position requires successful completion of the following:

It is the policy of the Department of Human Services that the individual selected for this position successfully complete a background investigation prior to employment, including the following components:

• Criminal background check
• Reference check
• Fingerprinting check (MNJIS/CJIS)
  
  

Complete the Criminal Justice Information System (CJIS) Security Awareness training within 3-business days from the start of employment; and successfully obtain/retain CJIS certification annually.

How To Apply

Select “Apply for Job” at the top of this page. If you have questions about applying for jobs, contact the Careers Help Desk at 651-259-3637 or email careers@state.mn.us. For additional information about the application process, go to http://www.mn.gov/careers.

Contact

If you have questions about the position, contact Laura Slusarczyk at laura.slusarczyk@state.mn.us.

If you are an individual with a disability and need an ADA accommodation for an interview, you may contact the Department of Human Services’ ADA Coordinator at 651-431-4945 or DEPARTMENT OF HUMAN SERVICES_ADA@state.mn.us for assistance.

About Human Services Dept

(Include brief description of agency -- limit to two sentences)

Working together to improve the state we love.

What do Minnesota's State employees have in common?

• A sense of purpose in their work
• Connection with their coworkers and communities
• Opportunities for personal and professional growth
  
  

Benefits

As an employee, you'll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well.

Your benefits may include:

• Paid vacation and sick leave
• 12 paid holidays each year
• Low-cost medical, dental, vision, and prescription drug plans
• Fertility care, including IVF
• Diabetes care
• Dental and orthodontic care for adults and children
• 6 weeks paid leave for parents of newborn or newly adopted children
• Pension plan that provides income when you retire (after working at least three years)
• Employer paid life insurance to provide support for your family in the event of death
• Short-term and long-term disability insurance that can provide income if you are unable to work due to illness or injury
• Tax-free expense accounts for health, dental, and dependent care
• Resources that provide support and promote physical, emotional, social, and financial well-being
  
  

Support to help you reach your career goals:

• Training, classes, and professional development
• Tuition reimbursement
• Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov)
  
  

Employee Assistance Program (EAP) for work/life support:

• A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well-being, or job performance
• Common sources of stress can be addressed through the EAP: mental health, relationship challenges (personal and work), grief and loss, finances, and legal issues
• Daily Living/Convenience Services: Chore services, home repair, trip planning, child/elder care
  
  

Programs, resources and benefits eligibility varies based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota.

EQUAL OPPORTUNITY EMPLOYERS

Minnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers. State agencies are committed to creating a workforce that reflects the diversity of the state and strongly encourages persons of color and Indigenous communities, members of the LGBTQIA2S community, individuals with disabilities, women, and veterans to apply. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve Minnesotans.

All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy, childbirth, and disabilities related to pregnancy or childbirth), gender identity, gender expression, marital status, familial status, age, sexual orientation, status regarding public assistance, disability, veteran status or activity in a local Human Rights Commission or any other characteristic protected by law.

Applicants With Disabilities

Minnesota state agencies make reasonable accommodations to their employees and applicants with disabilities. If you have a disability and need assistance in searching or applying for jobs with the State of Minnesota, call the Careers Help Desk at 651-259-3637 or email careers@state.mn.us and let us know the support you need.