Business Analyst - Human Services Program Consultant

Working Title: Business Analyst

Job Class: Human Services Program Consultant

Agency: Human Services Dept

• Job ID: 95723
• Location: St. Paul
• Telework Eligible: Yes
• Full/Part Time: Full-Time
• Regular/Temporary: Unlimited
• Who May Apply: Open to all qualified job seekers
• Date Posted: 07/22/2026
• Closing Date: 08/04/2026
• Hiring Agency/Seniority Unit: Human Services Dept / MAPE DHS Central Office
• Division/Unit: DHS-Central Office / OPS AE Central GO Quality
• Work Shift/Work Hours: Day Shift, 8:00am - 4:30pm
• Days of Work: Monday - Friday
• Travel Required: No
• Salary Range: $36.59 - $54.25 / hourly; $76,399 - $113,274 / annually
• Classified Status: Classified
• Bargaining Unit/Union: 214 - MN Assoc of Professional Empl/MAPE
• FLSA Status: Exempt - Administrative
• Designated in Connect 700 Program for Applicants with Disabilities: Yes
  
  

The Department of Human Services is unable to provide sponsorship for work visas. Applicants must be eligible to work in the United States at the start of employment. DHS does not participate in E-Verify.

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

• This position is eligible for telework for applicants who reside in Minnesota or in a bordering state, with supervisory approval and satisfactory performance. If you live in a state bordering Minnesota, you must live within 50 miles or less from the primary work location to be eligible for telework.***
  
  

As a Business Analyst, you will manage multi-faceted and multi-program projects that are of high visibility and have administration-wide scope that may require long-term management of efforts and activities. The Central Grants Office (CGO) presents a large, complex, and challenging project management environment spanning across an array of programs, policies, protocols, practices, rules, laws, and various professional/technical specialties. This position works strategically and methodically on projects, in coordination and collaboration with key stakeholders and other Agency staff, to ensure optimal use of resources and success with project goals. This position ensures quality and consistency in the use of project planning, scheduling, scope and risk management, status reporting, change control, issues resolution and other project management controls and practices.

Responsibilities include but may not be limited to:

• Lead complex, large-scale projects focused on financial oversight, regulatory compliance, and data integrity to support grant administration throughout the Department of Human Services (DHS).
• Coordinate efforts across DHS administrations and external agency partners to design and implement system reforms by guiding multi-level teams from various administrations through planning, execution, and delivery.
• Lead cross-functional initiatives to enhance grant management systems by overseeing data integrity, regulatory compliance, and operational efficiency.
• Manage project timelines, stakeholder engagement, and resource allocation to ensure accurate data capture, reporting, and audit readiness across the grant lifecycle.
• Collaborate with internal teams and external partners to implement standardized workflows, monitor performance metrics, and drive continuous improvement in grant administration.
  
  

Minimum Qualifications

• To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month, day and year for each job held.**
  
  

Three (3) years of experience in project management or business analysis.

Experience must demonstrate:

• Demonstrated ability to identify operational or programmatic issues, analyze root causes, and design and implement effective solutions.
• Experience applying project management principles to plan, execute, and deliver initiatives that resolve identified problems or improve outcomes.
• Proficiency in transforming raw data into actionable insights – including analysis, visualization, and reporting, to diagnose issues and guide solution development.
• Experience conducting financial or grant related analysis (risk assessments, reconciliations, audits, invoice tracking) to identify discrepancies and implement corrective actions.
• Ability to apply continuous improvement methodologies to evaluate current processes, identify inefficiencies, and implement measurable improvements.
  
  

Preferred Qualifications

• Professional certifications (e.g. PMP, Six Sigma, Lean, or equivalent) demonstrating advanced capability in diagnosing problems, designing solutions, and leading structured improvement efforts.
• Deep knowledge of federal and state human services laws, regulations, and compliance processes sufficient to identify emerging issues, interpret requirements, and develop solutions that maintain program compliance.
• Advanced facilitation skills to surface issues, solicit meaningful engagement, build consensus, and guide groups toward actionable solutions.
• Demonstrated leadership experience in setting direction, anticipating challenges, designing solutions, planning contingencies, evaluating outcomes, and coaching others through change and problem-solving.
• Ability to navigate continuous organizational change by diagnosing process gaps, adapting roles or workflows, and implementing solutions while maintaining effectiveness under pressure and ambiguity.
• Variety of experiences working effectively with others from different backgrounds and cultures.
  
  

Additional Requirements

REFERENCE/BACKGROUND CHECKS – DHS will conduct reference checks to verify job-related credentials and a criminal background check prior to appointment.

How To Apply

Select “Apply for Job” at the top of this page. If you have questions about applying for jobs, contact the Careers Help Desk at 651-259-3637 or email careers@state.mn.us. For additional information about the application process, go to http://www.mn.gov/careers.

Contact

If you have questions about this position, contact Zach Schmitz at zachary.schmitz@state.mn.us.

To receive consideration as a Connect 700 Program applicant, apply online, email the Job ID#, the Working Title and your valid Proof of Eligibility Certificate by the closing date to Alexander Duren at alexander.duren@state.mn.us.

If you are an individual with a disability and need an ADA accommodation for an interview, you may contact the Department of Human Services’ ADA Coordinator at 651-431-4945 or DHS_ADA@state.mn.us for assistance.

About Human Services Dept

WE MAKE A DIFFERENCE! The Minnesota Department of Human Services impacts the lives of 1.7 million people every year, helping them meet their basic needs so they can achieve their highest potential.

Working together to improve the state we love.

What do Minnesota's State employees have in common?

• A sense of purpose in their work
• Connection with their coworkers and communities
• Opportunities for personal and professional growth
  
  

Benefits

As an employee, you'll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well.

Your benefits may include:

• Paid vacation and sick leave
• 12 paid holidays each year
• Low-cost medical, dental, vision, and prescription drug plans
• Fertility care, including IVF
• Diabetes care
• Dental and orthodontic care for adults and children
• 6 weeks paid leave for parents of newborn or newly adopted children
• Pension plan that provides income when you retire (after working at least three years)
• Employer paid life insurance to provide support for your family in the event of death
• Short-term and long-term disability insurance that can provide income if you are unable to work due to illness or injury
• Tax-free expense accounts for health, dental, and dependent care
• Resources that provide support and promote physical, emotional, social, and financial well-being
  
  

Support to help you reach your career goals:

• Training, classes, and professional development
• Tuition reimbursement
• Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov)
  
  

Employee Assistance Program (EAP) for work/life support:

• A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well-being, or job performance
• Common sources of stress can be addressed through the EAP: mental health, relationship challenges (personal and work), grief and loss, finances, and legal issues
• Daily Living/Convenience Services: Chore services, home repair, trip planning, child/elder care
  
  

Programs, resources and benefits eligibility varies based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota.

EQUAL OPPORTUNITY EMPLOYERS

Minnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers. State agencies are committed to creating a workforce that reflects the diversity of the state and strongly encourages persons of color and Indigenous communities, members of the LGBTQIA2S community, individuals with disabilities, women, and veterans to apply. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve Minnesotans.

All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy, childbirth, and disabilities related to pregnancy or childbirth), gender identity, gender expression, marital status, familial status, age, sexual orientation, status regarding public assistance, disability, veteran status or activity in a local Human Rights Commission or any other characteristic protected by law.

Applicants With Disabilities

Minnesota state agencies make reasonable accommodations to their employees and applicants with disabilities. If you have a disability and need assistance in searching or applying for jobs with the State of Minnesota, call the Careers Help Desk at 651-259-3637 or email careers@state.mn.us and let us know the support you need.