What are the responsibilities and job description for the Adult Mental Health Intensive Services Lead - Human Services Program Consultant position at Minnesota Department of Human Services?
Working Title: Adult Mental Health Intensive Services Lead
Job Class: Human Services Program Consultant
Agency: Human Services Dept
The work you'll do is more than just a job.
At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.
This position is eligible for telework for applicants who reside in Minnesota or in a bordering state, with supervisory approval and satisfactory performance. If you live in a state bordering Minnesota, you must live within 50 miles or less from the primary work location to be eligible for telework.
Flexible work hours may be permitted with supervisor approval.
This position provides advanced policy development and ongoing management of adult intensive residential and non-residential rehabilitative mental health services and other mental health services for adults. These programs include Assertive Community Treatment (ACT), Intensive Residential Treatment Services (IRTS), and Adult Mental Health Residential Crisis Stabilization (RCS) services. This role may also provide policy consultation for non-medical assistance funded adult intensive residential and non-residential services. In this role, the incumbent collaborates with policy experts, interested parties and partners, rates and compliance, Centers for Medicare and Medicaid Services (CMS) and staff at all levels to maintain program oversight and fidelity. The incumbent implements the provider qualification and certification standards for ACT, IRTS, and RCS. The incumbent manages all program elements for FACT, ACT, IRTS, and RCS including contracts, certification, processes, RFPs, stakeholder relations and communication, coordinating award of funds, and conducting reviews on a regular basis. The incumbent oversees fidelity to the ACT, FACT, IRTS, and RCS models by providing technical assistance to all teams statewide and conducting in-depth audits and reviews. The incumbent provides technical assistance in terms of implementing mental health policy decisions and medical necessity pathways often coordinating with other administration particularly when licensing and certification intersect to ensure services provided align with Minnesota Statutes chapter 245I.
The incumbent will assist in the development of specialized IRTS programming to support individuals with increased medical need, high behavioral acuity, and co-occurring substance use disorders. This position is responsible for implementing integrated dual disorder policy and practices for serving people with co-occurring substance use disorders within IRTS settings.
The incumbent analyzes gaps in the state’s adult mental health delivery service continuum, especially regarding the intensive services to meet the needs of those with higher acuity. Incumbent will lead a team to address service needs of persons with physical health and other complex needs of persons with severe and persistent mental illness. Incumbent develops and oversees implementation of community-based service capacity to reduce risk of avoidable admissions and readmissions to inpatient psychiatric services.
The incumbent provides expert consultation and guidance statewide through the development of program standards, and policies related to ACT, IRTS, and RCS. The incumbent monitors the implementation of best practice in mental health for all programs. The incumbent may provide or refer clinical consultation consistent with the scope of their practice.
The incumbent will work with providers, managed care organizations, counties, advocacy organizations, DHS Licensing, and other interested parties to assure ACT, IRTS, and RCS serve adults with complex mental health conditions and behavioral health needs. This position will support ongoing development, oversight and implementation of evidence-based practices within the adult intensive services programs. Other duties as assigned include participation in Behavioral health administration and division priorities. The incumbent reviews and sets standards and procedures for setting rates for ACT, IRTS, and RCS programs. The incumbent develops mechanisms for tracking and evaluation of budget and expenditure reporting for ACT, IRTS, and RCS programs.
The incumbent takes a leadership role in program integrity activities. This includes directing and coordinating efforts to ensure compliance with statutory, regulatory, and policy requirements; identifying and addressing systemic risks; overseeing the accuracy and consistency of program operations; and guiding providers and internal staff in the implementation of corrective actions. The incumbent applies advanced knowledge of service standards and federal and state regulatory frameworks to maintain fidelity to established models and uphold the integrity of ACT, IRTS and RCS programs. The scope of the incumbent’s work extends across the administrations of Behavioral Health, Aging and Disability Services, Health Care, Licensing Division, Operations, Direct Care and Treatment, American Indian Team, Rates and Finance, Appeals and Regulations, Office of Chief Compliance Officer, Medicaid, Department of Benefits and Evaluation, and reporting mechanisms.
Minimum Qualifications
To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year for each job held.
Three (3) years specialized advanced level working experience that includes a clinical understanding of mental health and substance use disorder assessment and treatment.
Experience must include:
Select “Apply for Job” at the top of this page. If you have questions about applying for jobs, contact the Careers Help Desk at 651-259-3637 or email careers@state.mn.us. For additional information about the application process, go to http://www.mn.gov/careers.
Contact
If you have questions about this position, contact Devon Steen at devon.steen@state.mn.us .
To receive consideration as a Connect 700 Program applicant, apply online, email the Job ID# 93538, the Working Title and your valid Proof of Eligibility Certificate by the closing date to Dennis Stevenson at dennis.b.stevenson@state.mn.us.
If you are an individual with a disability and need an ADA accommodation for an interview, you may contact the Department of Human Services’ ADA Coordinator at 651-431-4945 or DEPARTMENT OF HUMAN SERVICES_ADA@state.mn.us for assistance.
About Human Services Dept
WE MAKE A DIFFERENCE! The Minnesota Department of Human Services impacts the lives of 1.7 million people every year, helping them meet their basic needs so they can achieve their highest potential.
Working together to improve the state we love.
What do Minnesota's State employees have in common?
As an employee, you'll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well.
Your benefits may include:
EQUAL OPPORTUNITY EMPLOYERS
Minnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers. State agencies are committed to creating a workforce that reflects the diversity of the state and strongly encourages persons of color and Indigenous communities, members of the LGBTQIA2S community, individuals with disabilities, women, and veterans to apply. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve Minnesotans.
All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy, childbirth, and disabilities related to pregnancy or childbirth), gender identity, gender expression, marital status, familial status, age, sexual orientation, status regarding public assistance, disability, veteran status or activity in a local Human Rights Commission or any other characteristic protected by law.
Applicants With Disabilities
Minnesota state agencies make reasonable accommodations to their employees and applicants with disabilities. If you have a disability and need assistance in searching or applying for jobs with the State of Minnesota, call the Careers Help Desk at 651-259-3637 or email careers@state.mn.us and let us know the support you need.
Job Class: Human Services Program Consultant
Agency: Human Services Dept
- Job ID: 93538
- Location: St. Paul
- Telework Eligible: Yes
- Full/Part Time: Full-Time
- Regular/Temporary: Unlimited
- Who May Apply: Open to all qualified job seekers
- Date Posted: 04/14/2026
- Closing Date: 04/27/2026
- Hiring Agency/Seniority Unit: Human Services Dept / MAPE DHS Central Office
- Division/Unit: DHS-Central Office / BHDH ADAD Clinical
- Work Shift/Work Hours: Day Shift / 8:00am to 4:30pm
- Days of Work: Monday - Friday
- Travel Required: Yes, (Up to 5% for meetings)
- Salary Range: $35.96 - $53.32 / hourly; $75,084 - $111,332 / annually
- Classified Status: Classified
- Bargaining Unit/Union: 214 - MN Assoc of Professional Empl/MAPE
- FLSA Status: Exempt - Administrative
- Designated in Connect 700 Program for Applicants with Disabilities: Yes
The work you'll do is more than just a job.
At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.
This position is eligible for telework for applicants who reside in Minnesota or in a bordering state, with supervisory approval and satisfactory performance. If you live in a state bordering Minnesota, you must live within 50 miles or less from the primary work location to be eligible for telework.
Flexible work hours may be permitted with supervisor approval.
This position provides advanced policy development and ongoing management of adult intensive residential and non-residential rehabilitative mental health services and other mental health services for adults. These programs include Assertive Community Treatment (ACT), Intensive Residential Treatment Services (IRTS), and Adult Mental Health Residential Crisis Stabilization (RCS) services. This role may also provide policy consultation for non-medical assistance funded adult intensive residential and non-residential services. In this role, the incumbent collaborates with policy experts, interested parties and partners, rates and compliance, Centers for Medicare and Medicaid Services (CMS) and staff at all levels to maintain program oversight and fidelity. The incumbent implements the provider qualification and certification standards for ACT, IRTS, and RCS. The incumbent manages all program elements for FACT, ACT, IRTS, and RCS including contracts, certification, processes, RFPs, stakeholder relations and communication, coordinating award of funds, and conducting reviews on a regular basis. The incumbent oversees fidelity to the ACT, FACT, IRTS, and RCS models by providing technical assistance to all teams statewide and conducting in-depth audits and reviews. The incumbent provides technical assistance in terms of implementing mental health policy decisions and medical necessity pathways often coordinating with other administration particularly when licensing and certification intersect to ensure services provided align with Minnesota Statutes chapter 245I.
The incumbent will assist in the development of specialized IRTS programming to support individuals with increased medical need, high behavioral acuity, and co-occurring substance use disorders. This position is responsible for implementing integrated dual disorder policy and practices for serving people with co-occurring substance use disorders within IRTS settings.
The incumbent analyzes gaps in the state’s adult mental health delivery service continuum, especially regarding the intensive services to meet the needs of those with higher acuity. Incumbent will lead a team to address service needs of persons with physical health and other complex needs of persons with severe and persistent mental illness. Incumbent develops and oversees implementation of community-based service capacity to reduce risk of avoidable admissions and readmissions to inpatient psychiatric services.
The incumbent provides expert consultation and guidance statewide through the development of program standards, and policies related to ACT, IRTS, and RCS. The incumbent monitors the implementation of best practice in mental health for all programs. The incumbent may provide or refer clinical consultation consistent with the scope of their practice.
The incumbent will work with providers, managed care organizations, counties, advocacy organizations, DHS Licensing, and other interested parties to assure ACT, IRTS, and RCS serve adults with complex mental health conditions and behavioral health needs. This position will support ongoing development, oversight and implementation of evidence-based practices within the adult intensive services programs. Other duties as assigned include participation in Behavioral health administration and division priorities. The incumbent reviews and sets standards and procedures for setting rates for ACT, IRTS, and RCS programs. The incumbent develops mechanisms for tracking and evaluation of budget and expenditure reporting for ACT, IRTS, and RCS programs.
The incumbent takes a leadership role in program integrity activities. This includes directing and coordinating efforts to ensure compliance with statutory, regulatory, and policy requirements; identifying and addressing systemic risks; overseeing the accuracy and consistency of program operations; and guiding providers and internal staff in the implementation of corrective actions. The incumbent applies advanced knowledge of service standards and federal and state regulatory frameworks to maintain fidelity to established models and uphold the integrity of ACT, IRTS and RCS programs. The scope of the incumbent’s work extends across the administrations of Behavioral Health, Aging and Disability Services, Health Care, Licensing Division, Operations, Direct Care and Treatment, American Indian Team, Rates and Finance, Appeals and Regulations, Office of Chief Compliance Officer, Medicaid, Department of Benefits and Evaluation, and reporting mechanisms.
Minimum Qualifications
To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year for each job held.
Three (3) years specialized advanced level working experience that includes a clinical understanding of mental health and substance use disorder assessment and treatment.
Experience must include:
- Understanding of behavioral health policies, standards, laws and rules to implement treatment services.
- Practical knowledge of mental health service delivery systems that include clinical treatment services for adults with mental health challenges.
- Providing and offering referrals related to clinical guidance in the delivery of technical assistance to providers and administrators of services.
- Understanding of project and contract management principles to coordinate, monitor and evaluate results.
- Evaluating methods and treatment modules for mental health and substance use disorders.
- MS Office Suite and other programs such as: PowerPoint, Teams, Excel, and SharePoint.
- Variety of experiences working effectively with others from different backgrounds and cultures.
- Experience evaluating programs or claims for potential fraud, waste, or abuse and using critical thinking skills to identify risks, conflicting factors, and next steps.
- Ability to give presentations and facilitate discussions to guide, solicit and explore diverse perspectives.
- Strong human relations and communication skills; Experience with professional communication both verbal and in writing.
- Master’s degree or higher in a Mental Health discipline recognized by Minnesota.
- Current knowledge of the mental health service system and engagement in at least two years of clinical practice, program administration,or mental health policy development.
- Actively licensed as an independent mental health professional in Minnesota.
- Minnesota Department of Human Services(DHS) criminal background check will be conducted on all finalists for this position. Finalists must pass the DHS background check.
- Employee reference checks will be conducted on all finalists. This may include a review of documentation related to job performance. It also includes contact with the applicant's former employer(s).
Select “Apply for Job” at the top of this page. If you have questions about applying for jobs, contact the Careers Help Desk at 651-259-3637 or email careers@state.mn.us. For additional information about the application process, go to http://www.mn.gov/careers.
Contact
If you have questions about this position, contact Devon Steen at devon.steen@state.mn.us .
To receive consideration as a Connect 700 Program applicant, apply online, email the Job ID# 93538, the Working Title and your valid Proof of Eligibility Certificate by the closing date to Dennis Stevenson at dennis.b.stevenson@state.mn.us.
If you are an individual with a disability and need an ADA accommodation for an interview, you may contact the Department of Human Services’ ADA Coordinator at 651-431-4945 or DEPARTMENT OF HUMAN SERVICES_ADA@state.mn.us for assistance.
About Human Services Dept
WE MAKE A DIFFERENCE! The Minnesota Department of Human Services impacts the lives of 1.7 million people every year, helping them meet their basic needs so they can achieve their highest potential.
Working together to improve the state we love.
What do Minnesota's State employees have in common?
- A sense of purpose in their work
- Connection with their coworkers and communities
- Opportunities for personal and professional growth
As an employee, you'll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well.
Your benefits may include:
- Paid vacation and sick leave
- 12 paid holidays each year
- Low-cost medical, dental, vision, and prescription drug plans
- Fertility care, including IVF
- Diabetes care
- Dental and orthodontic care for adults and children
- 6 weeks paid leave for parents of newborn or newly adopted children
- Pension plan that provides income when you retire (after working at least three years)
- Employer paid life insurance to provide support for your family in the event of death
- Short-term and long-term disability insurance that can provide income if you are unable to work due to illness or injury
- Tax-free expense accounts for health, dental, and dependent care
- Resources that provide support and promote physical, emotional, social, and financial well-being
- Training, classes, and professional development
- Tuition reimbursement
- Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov)
- A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well-being, or job performance
- Common sources of stress can be addressed through the EAP: mental health, relationship challenges (personal and work), grief and loss, finances, and legal issues
- Daily Living/Convenience Services: Chore services, home repair, trip planning, child/elder care
EQUAL OPPORTUNITY EMPLOYERS
Minnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers. State agencies are committed to creating a workforce that reflects the diversity of the state and strongly encourages persons of color and Indigenous communities, members of the LGBTQIA2S community, individuals with disabilities, women, and veterans to apply. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve Minnesotans.
All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy, childbirth, and disabilities related to pregnancy or childbirth), gender identity, gender expression, marital status, familial status, age, sexual orientation, status regarding public assistance, disability, veteran status or activity in a local Human Rights Commission or any other characteristic protected by law.
Applicants With Disabilities
Minnesota state agencies make reasonable accommodations to their employees and applicants with disabilities. If you have a disability and need assistance in searching or applying for jobs with the State of Minnesota, call the Careers Help Desk at 651-259-3637 or email careers@state.mn.us and let us know the support you need.
Salary : $75,084 - $111,332