What are the responsibilities and job description for the System Administrator/Engineer position at Mindlance?
Position Summary:
Title: IT Analyst Standard II
Duration: Long Term
Location: Washington, DC 20433(100% onsite)
Duties and Accountabilities:
- Proven experience with Windows 11 and Microsoft Intune administration, together with working knowledge of Microsoft 365 applications and services, is required to help maintain a stable and effective desktop platform.
- Experience with Windows debugging and PowerShell scripting is required; experience with C# development is desirable.
- Broad understanding of Operating Systems, their basic construct and main characteristics. In-depth Windows experience is a must.
- Strong familiarity with systems administration disciplines like capacity planning, performance analysis, troubleshooting, trend analysis, etc. in enterprise environments.
- Good understanding of Microsoft Entra ID and Active Directory administration as they relate to endpoint identity, device management, Group Policy, and sign-in processes.
- Troubleshoot escalated incidents requiring software, network, and crash-dump analysis, including Dell and Lenovo driver failures, using tools such as WinDbg in collaboration with other ITS client services teams.
- Knowledge of automation and scripting using PowerShell, WMI, and relevant Microsoft APIs is required; experience with .NET or C# is desirable.
Selection Criteria:
- Bachelor’s degree in computer science, engineering, information systems, or a related field.
- At least five years of Windows desktop engineering or endpoint management experience, with hands-on support across several of the following:
- Windows 11 deployment, including OEM Ready-to-Provision images
- Windows debugging and automation with PowerShell or C#
- Microsoft Configuration Manager and Intune
- Microsoft 365 applications and services
- Microsoft Edge and Google Chrome
- Microsoft Entra ID, Active Directory, and Group Policy
- Nexthink, Splunk, or comparable event-log analytics tools
- Strong written and verbal English communication skills.
- Strong interpersonal, teamwork, and prioritization skills in a multicultural environment.
“Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.”