What are the responsibilities and job description for the Product/Device Management Analyst position at Mindlance?
Position Summary:
Title: Technician Standard III(IT Device & Product Management Analyst)
Duration: Long Term
Location: Washington, DC 20433-100% onsite
Note: This is role sits within the IT Device Experience and Insights Product team.
The ideal candidate has:
- Experience or knowledge working in a product environment or team
- Good problem-solving and analytical skills
- Knowledge or experience with Device Lifecycle management
- Polished written/verbal communication and presentation skills
- Experience owning deliverables part of larger strategic goals and objectives
Bonus skills:
- Data analytics
- SQL/ Python for analysis and ETL
- Dashboard/reporting tools
- Statistical analysis
- Pipelines
- IT asset management
- Logistics
- Lean principles
- TCO
- Vendor management
- User research
- Feedback collection
- Journey mapping
- User adoption
- Experience Management
- Experience Level Agreement (XLAs)
- Sentiment analysis
- UI/UX
“Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.”