What are the responsibilities and job description for the Provider Services Representative position at Mindlance?
Notes: Full onsite until trained (30-45 days minimum) with conversion to flex, 3 days onsite, 2 days remote after fully trained.
To work remote, candidates must have their own computer. Otherwise, will need to work fully onsite.
Position Summary:
Maintain accuracy of provider information in core internal and member facing systems. Requires frequent contact with our provider partners to confirm the accuracy of information provided with 95% or greater accuracy. Requires the data entry of updates to internal provider systems with a 95% or greater accuracy rate.
Job Requirements:
- Ability to focus on completing all assignments on time and with the expected level of quality (quality rating of 95% or higher) in a high-volume production environment.
- Ability to quickly learn moderately complex business rules
- Ability to quickly learn moderately complex computer systems that support the business area and processes.
- Fully proficient in use of office automation software including MS-Office-Office experience either through internships or work after graduation
- HS Diploma/GED. College Degree preferred.