Medical Assistant

Position Title: Medical Assistant II

Location: Green Valley, AZ 85614

Duration: 4-6 months depending on business need

Shift: 8a-5p

Required/Preferred Qualifications:

• Certified Medical Assistant - we are open to candidates with formal MA
• training (MA certificate or national certification)
• EMR experience preferred – Athena

About the Role

• Performs a broad range of clinical and administrative medical assistant duties that support efficient patient care, accurate documentation, and effective clinic operations.
• Works with the care team to room patients, support exams and procedures, complete assigned orders and follow-up tasks, and maintain readiness of clinical spaces.
• Performs assigned work within scope of practice and under the direct supervision of a physician or other licensed provider.
• Medical Assistant II works independently on routine assignments and moderately complex tasks under general supervision.
• Decisions impact own work and recurring care team deliverables within established protocols.
• Applies working knowledge of medical assisting, patient care support, clinic workflows, and electronic documentation to complete assignments and support peers earlier in their career.

Key Responsibilities

• Room patients, obtain and document vital signs, review medication and history information, and prepare patients for exams or procedures.
• Assist physicians and other licensed providers with exams, procedures, treatments, specimen collection, point-of-care testing, and other assigned clinical activities.
• Complete assigned patient follow-up tasks, including patient communication, documentation updates, order preparation, and care team coordination within established protocols.
• Support medication, vaccine, and supply workflows by preparing materials, checking inventory, documenting use, and escalating issues according to site procedures.
• Identify gaps in documentation, visit preparation, or patient information and resolve routine issues to support accurate and timely care delivery.
• Maintain exam rooms, equipment, instruments, and clinical supplies in a safe, clean, and ready condition.
• Support onboarding or daily guidance for less experienced medical assistants by answering routine workflow questions and modeling standard practices.

Qualifications

• High school diploma or equivalent required; 1-3 years of medical assistant, patient care support, or ambulatory clinical experience.
• Working knowledge of ambulatory care workflows, patient rooming, clinical documentation, infection control, specimen handling, and point-of-care testing.
• Experience using electronic health record systems, clinical equipment, scheduling or tasking tools, and standard office technology.
• Basic Life Support certification preferred.
• Strong patient service, prioritization, communication, and teamwork skills with the ability to manage recurring clinical support work independently.

Additional Core Competencies

Attention to Detail

• Accurately documents patient information, vitals, and visit details.
• Ensures medical records, charts, and required paperwork are complete and current.
• Maintains accuracy in co-payment collection and daily reconciliation.

Communication & Interpersonal Skills

• Communicates clearly and professionally with patients, providers, and care team members.
• Explains procedures and instructions in a way patients can easily understand.
• Demonstrates cultural sensitivity and professionalism in diverse patient interactions.

Efficiency & Workflow Management

• Effectively manages patient flow, scheduling, and appointment confirmations.
• Balances front- and back-office responsibilities in a fast-paced clinical environment.
• Follows established protocols and workflows to support smooth clinic operations.

Professionalism & Confidentiality

• Maintains patient privacy and confidentiality in compliance with HIPAA and organizational standards.
• Demonstrates reliability, accountability, and ethical behavior.
• Adheres to organizational policies, procedures, and regulatory requirements.

EEO: “Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.”