CCM Developer - Quadient Inspire Platform

Only W2 (No C2C/1099)

Job Title: CCM Technical Lead- Quadient Inspire Platform

Location options: Houston, TX / Raleigh, NC / Jersey City, NJ (Hybrid- 3 days onsite)

Contract: 6 months (potential extension)

Role Overview

Seeking a Senior Software Engineer with strong hands-on experience in the Quadient Inspire Platform to implement communication workflows, data integrations, and document designs that connect seamlessly with systems. Lead needs to collaborate with business, project teams, and stakeholders to deliver high-quality solutions that support business goals and digital transformation initiatives. The right experienced and dynamic leader will have key responsibilities for:

• Participate in all phases of solution delivery from requirements and design to development, testing, and deployment.

• Design and build scalable solutions using the Quadient platform(Designer, Automation, workflow, Interactive, and related modules) and secure integrations between CCM and other enterprise systems, data sources, and APIs.

• Translate business and technical requirements into well-structured Quadient implementations and omnichannel deliveries.

• Support documentation, testing, and troubleshooting during and after project delivery.

• Collaborate closely with consultants and project managers to ensure successful outcomes.

• Design and enforce governance for template management, content modularization, version control, and compliance frameworks.

• Oversee configuration management, change management, and production deployments, and guide legacy migration initiatives.

Key Responsibilities

• Project Delivery: Experience contributing to technical projects involving business interaction and requirements gathering. Strong analytical and organizational skills, with the ability to manage assigned tasks across multiple projects.

• Technical Acumen: Deep understanding of Quadient customer communication strategy, template design, and document life cycle, Quadient Inspire Platform (Designer, Scaler, Content Manager, Automation, Interactive, Approve Workflow). Exposure to web technologies (HTML, XML, JavaScript) and enterprise integration patterns. Familiarity with RESTful APIs, JSON, and authentication standards such as OAuth2 or SAML-based SSO.

• Strategic Positioning: Capable of defining business strategy by understanding what’s possible with Quadient solutions that support enterprise strategy, impact critical business outcomes, and drive organizational success through the evaluation of internal and external business contexts.

• Critical Thinking: Excellent problem-solving, communication, and stakeholder management skills. Experience in performance tuning and large batch processing

• Decision Quality / Risk Mindset: A collaborative mindset with curiosity and a desire to learn new technologies.

• Learning Agility: Demonstrates a progressive growth mindset through an ability and willingness to learn from experiences and new situations; Applies experience to proactively identify opportunities.

Required Experience:

• Bachelor’s degree in a relevant field or proven record of experience.

• Quadient Inspire certifications (Developer/Architect).

• 7 years of experience in Quadient Inspire Platform (CCM software implementation), integration.

• Strong communication skills, with the ability to clearly articulate complex technical concepts to non-technical stakeholders and ensure cross-functional understanding.

• Experience with a strong ability to solve complex problems and a proactive, analytical mindset.

• Strong leadership and collaborative skills, with the ability to work effectively with cross-functional teams and external vendors.

• Familiarity with industry standards and platform

• Exceptional written and verbal communication skills with the ability to present to a variety of audiences.

Preferred / Nice-to-Have

• Experience in insurance or financial services environments

• Experience with the Quadient SaaS product

• Experience working in agile delivery environments

Key Attributes

• Strong troubleshooting and problem-solving skills

• Go-getter mindset with a strong sense of ownership and accountability

• Highly collaborative and able to work across business and technology teams

• Comfortable operating in a fast-paced, delivery-focused environment

• Strong communication skills with the ability to influence and drive outcomes

• Pragmatic problem solver who balances speed, quality, and scalability

EEO-

“Mindlance is an Equal Opportunity Employer and does not discriminate in employment based on – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.”