Bilingual Clinician

Delivers culturally responsive, trauma-informed psychotherapy and care coordination in two languages (e.g., English/Spanish) under BBS-eligible supervision. Balances direct care, documentation quality, and ethical practice while advancing toward licensure requirements and driving patient access, engagement, and outcomes.

Essential Job Responsibilities

Direct Care & Engagement

• Provide individual, family, and group therapy (scope consistent with BBS registration and payer rules).

• Complete biopsychosocial assessments, safety plans, treatment plans, and progress notes on time.

• Conduct risk screenings and escalate to supervisor per protocol (suicide risk, abuse/neglect, duty to protect).

• Coordinate care with internal teams (psychiatry, case management) and external partners (schools, PCPs, CBOs).

• Deliver services via in-person and telehealth; maintain a professional, private environment for remote care.

Bilingual Service Delivery

• Offer clinical services in English and Spanish (or designated languages) using culturally humble, patient-centered approaches.

• Provide interpretation only within policy boundaries (clinical care vs. administrative translation); use approved tools/forms.

Documentation, Quality & Compliance

• Document all services in the EHR (e.g., TherapyNotes) within 72 hours; link diagnoses, codes, and medical necessity elements per payer.

• Follow HIPAA/PHI safeguards, privacy practices, and mandatory reporting requirements.

• Participate in chart audits; resolve defects and implement corrective actions.

Supervision & Development

• Maintain active BBS registration (AMFT/APCC/ASW or Trainee status) in good standing.

• Attend and prepare for required individual/group supervision; maintain weekly supervision logs and learning goals.

• Integrate supervisor feedback; complete required trainings (Law & Ethics, HIPAA, safety, EBPs).

Access, Throughput & Teaming

• Maintain productivity/encounter targets; manage cancellations/no-shows using reminder, outreach, and same-day fill strategies.

• Participate in huddles, case conferences, and in-services; share trends and solutions.

• Uphold MindDivers values—professionalism, empathy, accountability, and teamwork.

Key Performance Indicators (KPIs)

• Documentation: __% of notes closed in 72 hrs; audit pass rate target.

• Access/Throughput: Kept-appointment rate and same-day fill at/above target.

• Quality/Safety: Timely risk escalations; zero substantiated PHI breaches.

• Engagement: Treatment plans updated on schedule; measurable movement toward goals.

• Supervision Hygiene: 100% on-time supervision; complete weekly logs; no lapses in BBS registration.

Required Qualifications

• Master’s degree in a qualifying behavioral-health field (MFT, PCC, MSW, or equivalent).

• Bilingual fluency (spoken and written) in English and Spanish (or designated second language); pass language assessment if required.

• Current California BBS registration (AMFT/APCC/ASW) or eligibility to obtain within 60 days of hire; Law & Ethics exam timelines maintained per BBS.

• Knowledge of trauma-informed, culturally responsive care; risk assessment; mandated reporting.

• Strong written/verbal communication; organized, detail-oriented documentation skills.

• Proficiency with EHRs and productivity/reporting tools; basic Excel/Sheets competency.

Preferred Qualifications

• Experience in community mental health/managed care; familiarity with CBT/DBT/MI/TF-CBT.

• Telehealth experience; bilingual clinical documentation proficiency.

Physical Demands & Work Environment (ADA)

• Prolonged computer/phone use; frequent sitting/standing; occasional lifting up to ~25 lbs.

• Multi-site travel may be required. Reasonable accommodations available to enable essential functions.

Tools & Systems

• EHR/EPM: TherapyNotes

• Comms/Productivity: Microsoft 365/Google Workspace, Teams/Zoom, secure messaging

• Reporting: Excel/Sheets dashboards; QA audit tools