Medical Office Coordinator/Administrative Team Lead

Mind Mechanix is a small, growing mental health practice looking for a capable, personable, and resourceful Medical Office Coordinator/Administrative Team Lead to become a key part of our team.

This is more than a front-desk position. We need someone who can help keep the administrative side of the practice organized, support our clients and clinical team, coordinate priorities, and make sure things get done.

We are looking for someone who takes initiative, solves problems, follows through, and becomes increasingly independent as they learn the practice. You don't need to know everything on day one. You do need to be comfortable learning new things, figuring things out, asking good questions, and using sound judgment.

The Role

You will work closely with our Owner/Clinical Director while helping lead the day-to-day administrative functioning of the practice.

The position combines medical office coordination, client communication and scheduling, administrative team support, organization, problem-solving, and assistance with practice operations and projects.

Because we are a small practice, there is variety. We want someone who enjoys being an important part of a team and taking ownership rather than simply waiting for the next assigned task.

Who We're Looking For

The right person will be:

• Organized, dependable, and professional
• Personable and comfortable working with clients and professionals
• Resourceful and able to solve problems
• Proactive and capable of working independently
• Able to prioritize and manage competing responsibilities
• A strong communicator with excellent follow-through
• Comfortable learning new systems and responsibilities
• Able to appropriately handle confidential and sensitive information
• Comfortable coordinating and supporting other administrative staff

Prior professional administrative, medical office, office coordination/management, executive assistant, or comparable experience is required.

Healthcare or mental health administration, team leadership, billing, insurance credentialing, payroll/bookkeeping support, or executive assistance experience is particularly valuable.

Growth

We want someone who can grow with Mind Mechanix. As you master the core position, there are opportunities to take greater ownership of areas such as credentialing, billing coordination, payroll support, onboarding, workflow development, and broader practice operations.

Greater capability and responsibility can lead to greater compensation and opportunity within the practice.

Schedule & Benefits

• Full-time W-2
• Monday–Thursday, 9:00 AM–5:00 PM
• Friday remote/flexible work when appropriate
• 2 weeks paid vacation
• 7 paid holidays
• Occasional practice/community events outside regular hours
• Opportunity for increased responsibility and compensation

Starting compensation is approximately $20/hour, with flexibility for candidates who bring experience and capabilities that allow them to assume greater responsibility.

Location: Milford, Delaware

To apply, please submit your resume and a brief introduction telling us what interested you in the position and what you believe you could bring to our team.

Pay: $20.00 - $24.00 per hour

Benefits:

• Paid time off

Application Question(s):

• You are contacted to schedule an interview for a position you are interested in, but the times offered conflict with your schedule. What do you do?
• You have an interview scheduled at a business you have never visited before. What do you do between scheduling the interview and arriving for it?
• Your supervisor gives you a task you have never done before, explains what needs to be accomplished, but does not tell you exactly how to do it. Walk us through what you would do.
• You notice something in the office that repeatedly causes problems or wastes time, but nobody has specifically asked you to address it. What would you do?
• While working at the front desk, someone asks you for information about a client. What do you do?

Education:

• Bachelor's (Preferred)

Work Location: In person

Salary : $20 - $24