What are the responsibilities and job description for the Service Advisor Assistant position at Milwaukee Division?
Now Hiring: Automotive Service Advisor Assistant
Location: International BMW – West Allis WI
Employment Type: Full-Time
Compensation: Competitive pay benefits
International BMW, a premier destination for luxury automotive service, is looking for a motivated and customer-focused Service Advisor Assistant to join our dynamic team. If you thrive in a fast-paced, high-end service environment and have a passion for delivering exceptional customer experiences, we want to hear from you!
What You’ll Do:
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Support the Service Advisors in daily operations and customer interactions
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Greet clients, assist with vehicle check-in, and ensure a smooth intake process
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Communicate service updates to customers via phone, text, and email
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Coordinate vehicle movement between service lanes, technician bays, and the car wash
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Prepare repair orders and ensure documentation accuracy
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Maintain a clean, organized, and welcoming service reception area
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Assist with loaner vehicle coordination and key management
What We’re Looking For:
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Prior automotive or customer service experience preferred
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Strong communication and organizational skills
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Energetic, detail-oriented, and eager to learn
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Ability to multitask in a high-volume environment
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Valid driver’s license and clean driving record required
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Familiarity with BMW vehicles or Reynolds & Reynolds software is a plus
What We Offer:
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Competitive hourly wage performance bonuses
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Full benefits package (medical, dental, vision, 401k)
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Paid training and advancement opportunities
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Employee discounts on parts, service, and vehicles
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A team culture that values excellence and growth
Join the International BMW Family
Be part of a brand that stands for performance, precision, and prestige. As a Service Advisor Assistant, you’ll play a vital role in delivering the premium experience our BMW clients expect — and deserve.