Bus Stop Program Coordinator

Job Bulletin No.: 789

Job Title: Bus Stop Program Coordinator

Department: Service Development

FLSA Status: Exempt - Non-Represented

Reports To: Enhanced Transit Manager

Salary Range: $55,300 - $66,367

Job Summary

The Bus Stop Program Coordinator in the Enhanced Transit Division performs work related to transit infrastructure, i.e., bus stop signage, shelters/seating, and concrete walk pads. Reviews construction plans, conducts field investigations, and prepares documents for alterations to bus stops along with providing feedback to the construction team. Coordinates with Municipalities / DPW / DOT on obtaining permits and approvals for changes to bus stops. Works closely with staff in Maintenance / Buildings & Grounds, Service Development, Safety, Security, and Training, Transportation, and Marketing departments.

Essential Functions

• Conducts field investigations and prepares work orders/documentation for changes to bus stops, shelters, and concrete walk pads.
• Fields requests for maintenance needs at bus stops/shelters and enter orders to facilitate repairs.
• Leads the internal bus stop committee and coordinates quarterly meetings and site visits with internal/external stakeholders as needed.
• Coordinates with Municipalities/DOT to obtain permits and approvals for changes to bus stops and related infrastructure. Includes preparing diagrams and drawings necessary to obtain permits.
• Coordinates with DPW and private property owners to facilitate repairs to bus stops/shelters not directly owned by MCTS.
• Maintains a database of bus stop amenities (signs, shelters, etc.) and uses databases to plan and implement distribution of assets to best serve riders and the system.
• Assists the Manager of Enhanced Transit with other tasks, as needed. Projects and tasks could include work related to street construction coordination or larger transit infrastructure project initiatives.
• Responds to requests from customers, elected officials, and other stakeholders.
• Performs other duties as required.
  
  

Qualifications

• Bachelor’s Degree in Urban Planning, Geography, Transportation Planning, Civil Engineering, or related field required. Master’s Degree in a related field is desirable. Equivalent experience will be considered in lieu of educational requirements.
• One (1) year of related work experience in Urban Planning, Geography, Transportation Planning, Civil Engineering, or related field is required.
  
  

Knowledge, Skills, And Abilities

• Knowledge of MCTS route system and Milwaukee-area Street network.
• Knowledge of public transit and urban planning trends and best practices.
• Knowledge of the Americans with Disabilities Act and other applicable federal, state, or local regulations relating to public transportation practices.
• Skilled in software usage including spreadsheet, word processing, presentation, and related software.
• Ability to read construction plans and prepare documents for internal and external stakeholders. Ability to use Adobe Suite software is preferred.
• Ability to communicate effectively, both verbally and in writing, and give presentations.
• Ability to work independently and be a member of a team.
• Ability to reliably handle multiple work assignments successfully.
  
  

Physical Requirements And Environmental Factors

• Work is frequently conducted in an office or similar indoor environment relatively free from unpleasant environmental conditions or hazards. About 20% of work will be outdoors in a community or street environment.
• Physical requirements are those described as sedentary work exerting 10 pounds of force occasionally or a negligible amount of force frequently.
  
  

Disclaimer Statement

The above are general requirements that must be met for consideration. They are not intended to be an exhaustive list of job qualifications or job duties. For more detailed job position information, please refer to the job description, which is available upon request from the Human Resources Department.

Milwaukee County Transit System is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age; protected military status, status as a qualified individual with a disability or any other characteristic protected by law.