Fire Alarm Technician

Summary

The of Fire Alarm Technician provides electrical services with specific responsibility for fire alarm installing, programming, repairing , and replacing related equipment; maintaining a regular inspection schedule; documenting activities; assisting other skilled trades; and ensuring that tools and materials are available as needed.

Essential Duties and Responsibilities

Read and interpret blue prints, schematics, and drawings of fire alarm and/or other related electrical systems for the purpose of determining the efficient installation of new or upgraded systems.

• Coordinate with assigned Project Manager, General Contactor Superintendent or Foreman to complete projects and work orders efficiently.
• Diagnose cause of fire alarm related problems or failures with multiple manufactured systems for the purpose of identifying equipment and/or systems repair.
• Communicates with Project Manager, General Contactor Superintendent or Foreman personnel regarding procedures and/or status of work orders for the purpose of providing information for making decisions, taking appropriate action and/or complying with appropriate codes & regulations.
• Inspect and evaluate fire alarm systems and their components, identify necessary repairs and recommend preventive maintenance.
• Install fire alarm system components as assigned (e.g. panels, audible/visual alarms, pull stations, detectors, etc.).
• Maintain assigned vehicle, tools, supplies and test equipment to ensure availability of items required to complete the necessary installation and/or repair.
• Respond to emergency situations during and after hours.

Supervisory Responsibilities

Manages 0-5 Technicians and Helpers. Is responsible for the overall direction and coordination. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.

Performance Expectations

These are the knowledge, skills, abilities and behaviors an employee should demonstrate in performing the Essential duties:

Duties and Responsibilities: Understands requirements of the job. Accomplishes duties and responsibilities as presented on the job description.

Safety and Security: Observes safety and security procedures. Determines appropriate action beyond guidelines. Reports potentially unsafe conditions. Uses equipment and materials properly.

Ethics & Diversity: Treats people with respect. Keeps commitments. Inspires the trust of others. Works with integrity and ethically. Upholds organizational values. Shows respect and sensitivity for cultural differences. Promotes a harassment-free environment.

Quality: Demonstrates accuracy and thoroughness. Looks for ways to improve and promote quality. Applies feedback to improve performance. Monitors own work to ensure quality.

Technical Skills: Assesses own strengths and weaknesses. Pursues training and development opportunities. Strives to continuously build knowledge and skills. Shares expertise with others.

Communication / Customer Service: Communicates well both verbally and in writing. Has good listening skills. Provides manager with updates and feedback. Responds promptly to customer needs. Solicits customer feedback to improve service. Responds to requests for service and assistance.

Interpersonal Skills / Professionalism: Focuses on solving conflict, not blaming. Approaches others in a tactful manner. Remains open to others' ideas and tries new things. Reacts well under pressure.

Motivation: Sets and achieves challenging goals. Demonstrates persistence and overcomes obstacles. Seeks increased responsibilities. Asks for and offers help when needed.

Organizational Support / Planning & Organizing: Follows policies and procedures. Supports organization's goals and values. Prioritizes and plans work activities. Uses time efficiently. Plans for additional resources. Organizes or schedules other people and their tasks.

Problem Solving / Adaptability: Identifies and resolves problems in a timely manner. Gathers and analyzes information skillfully and develops alternative solutions. Adapts to changes in the work environment. Able to deal with frequent change, delay or unexpected events.

Dependability / Attendance & Punctuality: Follows instructions. Responds to management direction. Completes tasks on time or notifies appropriate person with an alternate plan. Is consistently at work on time and arrives at meetings on time.

Teamwork: Balances team and individual responsibilities. Exhibits objectivity and openness to others' views. Gives and welcomes feedback. Contributes to building a positive team spirit. Supports everyone's efforts to succeed.

Qualifications

Education and/or Experience

High school diploma or general education degree (GED); and one to five years related experience and/or training; or equivalent combination of education and experience.

Language Skills

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

Mathematical Skills

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

Reasoning Ability

Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Certificates, Licenses, Registrations

• Fire Alarm System Agent/Burglar Alarm System Agent certification
• National Institute for Certification in Engineering Technologies
• ESA/NTS Certified Alarm Technician Level 1 or higher

Other Qualifications

• Must have a current driver’s license and a driving record that meets company minimum requirements.
• Must be able to travel.
• Must pass background check.

Physical Demands & Work Environment

While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel and reach with hands and arms. The employee is frequently required to climb or balance; stoop, kneel, crouch, or crawl and talk or hear. The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 75 pounds. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. Work Environment includes exposure to weather and client processes

The noise level in the work environment is usually moderate.

GENERAL INFORMATION

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of an incumbent; and management may modify, assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.