What are the responsibilities and job description for the Service & Parts Operations Assistant position at Mills Automotive Group?
Classic CDJR Lancaster
391 Lancaster Bypass E, Lancaster, SC
Full Time
Are you a high-energy individual who loves cars, enjoys helping people, and thrives in a fast-paced environment? We are seeking a versatile Service & Parts Operations Assistant to join our team. This unique, hybrid role bridges the gap between our Service and Parts departments. You will be the ultimate team player—ensuring our customers have an exceptional experience, keeping our service lot moving efficiently, and helping our parts department maintain a highly organized warehouse.
If you are looking for a foot in the door at a premier dealership with plenty of room to learn and grow, this is the perfect position for you.
Key Responsibilities & Duties
Customer Experience & Service Lane Support:
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AKALARAZCACOCTDCDEFLGAHIIAIDILINKSKYLAMAMDMEMIMNMOMSMTNCNDNENHNJNMNVNYOHOKORPARISCSDTNTXUTVAVTWAWIWVWY--ABBCMBNBNLNSNTNUONPEQCSKYT--ASGUMHMPPRVIState/Province
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AI Usage Notice
This employer may use artificial intelligence (“AI”) to assist in evaluating candidates and making hiring decisions. To the extent the employer is using AI, it will be used to analyze a candidate’s video screening interview and to consider the candidate’s fitness for a position. The AI used to assist in evaluating candidates and making hiring decisions will review a candidate’s profile for employer-identified characteristics and may be used to conduct screening interviews. In the instance that AI will be used to conduct screening interviews, the AI will transcribe the interview and assist in analyzing applicant responses, including to match to employer-identified characteristics. The employer is not replacing human decision-making with AI and humans will be reviewing and ultimately making decisions relating to a candidate’s application. As a candidate, you acknowledge and consent to the use of AI by employer in this manner.
By submitting my application, I consent to the collection, storage, and processing of my personal data for the purposes of evaluating my candidacy for employment.
Classic CDJR Lancaster
391 Lancaster Bypass E, Lancaster, SC
Full Time
Are you a high-energy individual who loves cars, enjoys helping people, and thrives in a fast-paced environment? We are seeking a versatile Service & Parts Operations Assistant to join our team. This unique, hybrid role bridges the gap between our Service and Parts departments. You will be the ultimate team player—ensuring our customers have an exceptional experience, keeping our service lot moving efficiently, and helping our parts department maintain a highly organized warehouse.
If you are looking for a foot in the door at a premier dealership with plenty of room to learn and grow, this is the perfect position for you.
Key Responsibilities & Duties
Customer Experience & Service Lane Support:
- Guest Hospitality: Warmly greet customers arriving in the service drive and direct them to their Service Advisor.
- Shuttle Driver: Safely shuttle clients to and from their homes or workplaces while their vehicles are being serviced.
- Amenities Management: Keep the customer waiting lounge welcoming by stocking the coffee/refreshment station and maintaining cleanliness.
- Vehicle Preparation: Park incoming service vehicles in designated lot areas and pull completed vehicles back into the service drive for customer pickup.
- Valet & Detailing: Run customer and dealership vehicles through the automatic car wash; perform basic detailing or minor cosmetic touch-up work as needed.
- Fuel Management: Keep service loaners, customer vehicles, and lot vehicles fueled up.
- Diagnostic Support: Assist technicians and advisors by test-driving service vehicles to verify customer concerns.
- Facility Maintenance: Maintain a clean shop environment by sweeping/mopping the service lane and cleaning windows and doors as needed.
- Shipping & Receiving: Accurately check in daily received parts shipments against packing slips.
- Inventory Control: Conduct routine bin counts, track inventory levels, and keep parts displays clean and organized.
- Job Staging: Pre-pull and stage parts for upcoming scheduled service jobs to maximize technician efficiency.
- Core & Warranty Management: Oversee the parts core return process and handle warranty call-backs/scrap parts disposition.
- Tool Room Stewardship: Keep the specialized factory tool room neat, organized, and properly inventoried.
- Hot Shot Driving: Drive the dealership delivery vehicle to deliver parts to wholesale customers and pick up urgent parts from other local dealerships
First name (required)
Last name (required)
Email address (required)
Phone number (required)
I would like to communicate with the hiring team via text message about my application and next steps.
Address (optional)
City (optional)
AKALARAZCACOCTDCDEFLGAHIIAIDILINKSKYLAMAMDMEMIMNMOMSMTNCNDNENHNJNMNVNYOHOKORPARISCSDTNTXUTVAVTWAWIWVWY--ABBCMBNBNLNSNTNUONPEQCSKYT--ASGUMHMPPRVIState/Province
Zip/Postal Code (optional)
Were you referred by anyone? (optional)
Yes
No
Please add your resume
10MB limit; .pdf, .doc, and .docx file types are accepted.
ATTACH FILE
AI Usage Notice
This employer may use artificial intelligence (“AI”) to assist in evaluating candidates and making hiring decisions. To the extent the employer is using AI, it will be used to analyze a candidate’s video screening interview and to consider the candidate’s fitness for a position. The AI used to assist in evaluating candidates and making hiring decisions will review a candidate’s profile for employer-identified characteristics and may be used to conduct screening interviews. In the instance that AI will be used to conduct screening interviews, the AI will transcribe the interview and assist in analyzing applicant responses, including to match to employer-identified characteristics. The employer is not replacing human decision-making with AI and humans will be reviewing and ultimately making decisions relating to a candidate’s application. As a candidate, you acknowledge and consent to the use of AI by employer in this manner.
By submitting my application, I consent to the collection, storage, and processing of my personal data for the purposes of evaluating my candidacy for employment.
Classic CDJR Lancaster