Boutique Manager & Client Development Lead

Boutique Manager & Client Development Lead

Location: On-Site

Compensation: Approximately $70,000 base performance-based incentive

The Opportunity

Our client is opening a brand new fashion boutique and seeking a polished, entrepreneurial Boutique Manager & Client Development Lead to oversee the day-to-day boutique experience while actively driving sales, client relationships, and business growth.

This is not a traditional retail management role. The boutique is a destination built around exceptional fashion, personal styling, and highly individualized service. Because we are not dependent on traditional walk-in traffic, the right person will be both an exceptional operator and a proactive business builder.

Working closely with the founder, this individual will bring structure to the boutique, cultivate a loyal client community, generate new business, and help translate creative ideas into consistent execution.

Key Responsibilities

Sales & Client Development

• Own boutique sales goals and proactively identify opportunities to grow revenue.
• Build, maintain, and expand a strong book of clients.
• Develop an appointment-based personal styling business through consistent outreach and follow-up.
• Re-engage past customers and cultivate repeat and referral business.
• Create private shopping experiences, events, partnerships, and other initiatives that generate qualified boutique traffic.
• Track sales, appointments, client activity, and performance against goals.

Client Experience

• Deliver highly personalized, elevated service that makes clients feel genuinely known.
• Learn individual clients' style, preferences, lifestyles, and wardrobes.
• Proactively recommend new arrivals and complete looks.
• Create memorable experiences that build loyalty and long-term relationships.

Boutique Leadership & Operations

• Oversee day-to-day boutique operations, presentation, scheduling, inventory coordination, and customer experience.
• Maintain strong organization, operating standards, and client information.
• Identify challenges and solve them proactively.
• Ensure commitments, projects, and client follow-up are completed consistently.
• Lead and support boutique staff as applicable.

Founder Partnership & Execution

• Work closely with the founder to turn creative ideas into actionable plans.
• Establish priorities, timelines, responsibilities, and next steps.
• Keep important projects moving without requiring ongoing direction.
• Bring organization, accountability, and follow-through to the business while protecting the creativity and individuality of the brand.

Who We're Looking For

We are seeking someone who is:

• Sales-driven: Energized by goals, growth, and measurable results.
• Relationship-oriented: Naturally builds meaningful, long-term client relationships.
• Entrepreneurial: Creates opportunities rather than waiting for business to come through the door.
• Highly organized: Brings structure, accountability, and excellent follow-through.
• Fashion-forward: Has a strong eye for style and understands elevated personal service.
• Polished and warm: Creates a luxury experience that feels welcoming rather than intimidating.
• Business-minded: Understands that exceptional retail experiences must also generate profitable growth.
• Collaborative: Comfortable partnering closely with a creative founder while independently owning execution.

Experience

Luxury or specialty retail experience is preferred, but demonstrated success is more important than a specific background. Candidates may come from luxury fashion, specialty retail, personal styling, hospitality, client development, membership-based businesses, or other high-touch environments.

We especially value experience in growing sales, developing a client book, generating new business, creating successful events or partnerships, building repeat clientele, leading teams, and improving operations.

Compensation:

Approximately $70,000 base salary, plus a performance-based incentive opportunity tied to sales growth, client development, and agreed-upon business goals.

This is an opportunity for someone who wants more than a traditional retail management position. The right person will have the ability to make a meaningful impact on the growth of the boutique, work closely with the founder, and help build the boutique's next chapter.