Medical Technician/CMA

Medical Technician (Med Tech)  

Department: Clinical Operations  
Reports To: Clinical Manager / Director of Clinical Operations  

Position Summary  

The Medical Technician (Med Tech) is an integral member of the Miller Vein clinical team, providing direct support to physicians and Advanced Practice Providers during patient examinations and office-based vein procedures. This position is responsible for patient preparation, clinical assistance, documentation, and maintaining a safe, efficient, and compassionate environment that reflects Miller Vein's commitment to exceptional patient care. 

Essential Duties and Responsibilities  

• Welcome and room patients while providing exceptional customer service.  
• Obtain and document vital signs, medical history updates, medications, allergies, and chief complaints. 
• Assist providers during examinations and office procedures. 
• Prepare exam and procedure rooms with the necessary equipment, instruments, supplies, and medications.  
• Prepare patients for examinations and procedures by obtaining vital signs, updating medical information, and ensuring patient comfort.  
• Anticipate provider needs by assisting with instruments, supplies, and patient positioning during procedures.  
• Maintain a clean, organized, and sterile clinical environment in accordance with OSHA, CDC, and infection control standards.  
• Apply dressings, compression garments, and provide post-procedure instructions as directed by the provider.  
• Accurately document patient care and clinical activities in the electronic medical record (EMR).  
• Clean, disinfect, and restock examination and procedure rooms between patients.  
• Collaborate with providers and clinical staff to ensure efficient patient flow and an exceptional patient experience. 
• Prepare treatment and procedure rooms before and after patient visits.  
• Assist with vein procedures, patient preparation, and room turnover.  
• Ensure supplies, instruments, and equipment are stocked and functioning properly.  
• Maintain accurate and timely EMR documentation.  
• Review charts for required forms, consents, and documentation.  
• Follow HIPAA, OSHA, infection control, and safety protocols.  
• Collaborate with providers, RVTs, medical assistants, and administrative staff.  
• Cross Train on Front Desk Duties 
• Support clinic operations and perform other duties as assigned. 

Qualifications  

• High school diploma or equivalent.  
• Completion of a Medical Assistant, Medical Technician, Patient Care Technician, EMT, or related healthcare training program, or equivalent experience. 
• Strong customer service and communication skills 
• Proficiency with computers and EMR systems  

 Preferred:  

• Previous experience in a specialty medical practice or outpatient clinic.  
• CMA, RMA, EMT, or equivalent credentials.  
• CPR/BLS certification. 

Every Miller Vein team member is expected to: 

• Demonstrate compassion, empathy, and professionalism in every patient interaction. 
• Treat every patient with dignity, respect, and kindness. 
• Take ownership of patient concerns and follow through to resolution. 
• Always protect patient privacy and confidentiality. 
• Create a positive, welcoming environment that reflects Miller Vein's commitment to excellence. 
• Contribute to a culture where every patient feels valued, informed, and cared for. 

Miller Vein is a unique healthcare company committed to improving lives, one vein at a time. But we're so much more than a vein clinic. We're a movement. A fast-paced, high-energy team working to make healthcare better for our patients, our teammates, and our communities.

Our patients regularly tell us their experience at Miller Vein wasn't just the best medical visit they've ever had, but one of the best customer service experiences they've ever received. That doesn't happen by accident. It happens because we hire people who genuinely care.

We've earned multiple Best Places to Work awards because we believe exceptional patient care starts with exceptional teammates. We hire for attitude, kindness, and character. Skills can be taught. Genuine compassion cannot.

Our culture is built around six core values. Together, they spell HiTECH, reminding us that while we use advanced technology, it's our people who truly make the difference.

Humble Service – We put others first with genuine compassion and care.
Integrity – We do the right thing, even when no one is watching.
Teamwork – None of us performs as well as all of us.
Excellence – We pursue continuous improvement every day.
Can-do Positive Attitude – We embrace challenges with optimism, energy, and enthusiasm.
Happy to Go the Extra Mile – We love exceeding expectations for our patients and teammates.