What are the responsibilities and job description for the Marketing Coordinator position at Miller's Services?
The Marketing Coordinator / Content Creator reports directly to the COO and plays a key role in connecting Miller’s Services’ brand with our customers and community. The primary purpose of this role is to create, manage, and execute marketing content across multiple channels, while also serving as a bridge between internal teams and external vendors. This position ensures that our marketing efforts reflect the authentic voices of our team, highlight the services we provide, and drive measurable results. Additionally, this role contributes creative ideas, builds engaging content, and supports the execution of our overall marketing strategy.
Responsibilities
Social Media & Content Creation:
Responsibilities
Social Media & Content Creation:
- Own our social media presence across Facebook, Instagram, TikTok, and more
- Plan, design, and post creative content – from educational tips to fun team highlights
- Capture photos and videos in the field by riding along with technicians and visiting job sites
- Help our team members get comfortable on camera and showcase their personalities
- Assist in planning and coordinating marketing events, including set-up and participation (sometimes outside regular business hours)
- Represent Miller’s at community events and build relationships with local partners
- Act as the point of contact between Miller’s and external marketing vendors (SEO, web, advertising, direct mail, billboards, radio, paid ads, etc.)
- Review creative concepts, coordinate approvals, and ensure our brand voice stays consistent
- Build and manage email campaigns in Service Titan
- Learn to run marketing reports, track ROI, and use data to help guide strategy
- Participate in annual marketing strategy planning
- Contribute creative ideas and play a hands-on role in executing campaigns
- Bachelor’s degree in marketing, communications, or a related field (or equivalent experience)
- 1–3 years of marketing experience OR strong internship/work samples that show creativity and drive
- Outgoing yet approachable – someone who enjoys connecting with people but also thrives working independently
- Comfortable on camera and behind it; able to encourage others to shine on video
- Tech-savvy and eager to learn tools like Service Titan, Canva/Adobe, email platforms, and social scheduling tools
- Strong organizational skills, with the ability to manage multiple projects
- Willingness to attend events outside of normal office hours when needed
- The chance to make a big impact in a growing, family-owned business
- Variety in your day – from social media creation to event coordination to strategy planning
- A supportive team that values creativity, innovation, and community
- Competitive pay, benefits, and opportunities to grow with us
- Strong communication skills: in person, as well as effectively using email, calls, and text
- Efficient organization and time management; Ability to prioritize tasks
- A quick self-study that looks for resources to help self-educate
- Self-motivated with a determination to succeed
- Able to adapt to change and thrive in a fast-paced environment
- Strong organizational skills and self-discipline
- Strong written and verbal communication skills
- Availability to work day, evening, night, weekend and /or holiday shifts as work demand necessitate
- Organizational and decision-making/problem-solving skills
- Many advancement opportunities
- Highly competitive compensation and benefits package
- Retirement Plan with a company match
- Paid time off and paid birthdays!
- Holiday Pay