What are the responsibilities and job description for the Parts Associate position at Miller Sellner?

Serve both external customers and internal teams, greeting and assisting customers and strengthening customer relationships
Complete parts sales which require the ability to research, read, and comprehend catalogs and utilize computer databases to determine part number and/or prices
Instruct customers on basic use and/or procedures or to direct them to the appropriate resource for information
Prepare sales slips and receive payment or obtain credit authorization
Answer and respond to incoming phone calls
Maintain inventory in customer retail areas, including dusting/cleaning inventory and shelving and stocking
Determine replacement parts, according to inspections of old parts, customer requests, or customers' descriptions of malfunctions
Handle parts discrepancies or concerns from customers (wrong or defective parts) to achieve resolution

Qualifications include:

Exceptional and professional customer service, responsive to coworkers and customers alike
Excellent communication, computer and organizational skills
Forklift certification, or ability to obtain
Clean or acceptable MVR
High school diploma or equivalent

Salary : $20 - $25

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Parts Associate