What are the responsibilities and job description for the National Account Manager position at Miller Resource Group?
National Account Manager
Location: New Lenox, IL (On-Site/Hybrid)
Our client, a family-owned industrial equipment and service company, is seeking a National Account Manager to manage and grow customer relationships across the United States. This role will take ownership of an established customer base while identifying new opportunities and ensuring key accounts receive the consistent attention and support needed to grow.
This is a relationship-driven sales role focused on managing customer accounts, developing new business, and providing technical industrial solutions. The National Account Manager will work closely with customers, service technicians, vendors, and company leadership to understand customer needs and recommend products and services, including industrial equipment, process equipment, engineered solutions, and related repair and service support.
The company offers a small, flexible, family-owned environment without the layers or corporate structure of a larger organization.
This is an on-site/Hybrid position based in New Lenox, IL.
Key Responsibilities
- Manage and grow relationships with existing customers across the United States
- Re-engage underdeveloped accounts and identify opportunities to expand existing business
- Develop new customer relationships and pursue new sales opportunities
- Serve as the primary commercial point of contact for key accounts
- Work closely with service technicians and vendors to identify customer needs and recommend appropriate solutions
- Conduct customer visits, presentations, and follow-up throughout the sales process
- Manage opportunities from initial conversation through quoting, follow-up, and order
- Maintain consistent communication with customers to support long-term account retention and growth
Ideal Background
- Proven experience in outside sales, account management, or business development within an industrial environment
- Experience selling industrial pumps, compressors, blowers, vacuum equipment, filtration systems, heat exchangers, mixers, agitators, valves, controls, process equipment, or related industrial systems
- Strong relationship-building skills with the ability to develop long-term customer partnerships
- Comfortable balancing existing account management with new business development
- Self-motivated and able to operate effectively within a small, entrepreneurial organization
- Comfortable traveling for customer visits, primarily day trips with occasional overnight travel
Territory & Travel
- National customer base
- Majority of customer and service activity concentrated throughout the Midwest
- Travel expected to be 25% or less
- Travel primarily consists of occasional customer visits, with limited overnight travel
Compensation & Benefits
- Base salary up to $135,000, depending on experience
- $35,000 - $40,000 Annual performance bonus based on individual and company performance
- Company car after 60 days
- Company-paid medical and dental coverage for the employee
- 401(k) with 3% company contribution
- Additional family benefits available
Why This Role
- Take ownership of an established customer base with significant untapped opportunity
- National account responsibility without rigid territory restrictions
- Direct access to company ownership and the ability to make an immediate impact
- Flexible, family-owned environment with minimal corporate bureaucracy
- Long-tenured team and a company culture that rewards strong performance and loyalty
Salary : $35,000 - $40,000