Billing Analyst II - Branch Operations Support

Miller Environmental Group

Billing Analyst II – Branch Operations Support

Location: Charlotte, NC
Job Type: Full Time

Overview:

Miller Environmental Group (MEG) is seeking a Billing Analyst II to ensure timely, accurate invoicing to customers in a multi-location environment. Follow-up communication with customer and liaison with corporate office or branch offices, as necessary. Produce reports from NetSuite related to billing and project results.

Why Work for Miller Environmental Group?

Be part of a fast-paced organization that supports environmental emergency response and remediation efforts. This role is essential in keeping operations running smoothly and supporting teams doing meaningful, mission-critical work.

Key Responsibilities:

• Gather necessary supporting documentation to produce accurate and timely billing for branch location(s) assigned
• Communicate regularly with branch offices to track status of in progress jobs and proactively anticipate and resolve potential billing hurdles
• Partner with cross functional departments on customer dispute resolution to ensure timely payment of invoices
• Effective communication and relationship building skills
• Ability to manage large volume of customer billing and meet deadlines
• Basic knowledge of generally accepted accounting principles (GAAP)
• Process credits and rebills as needed
• Ability to oversee invoices with elevated level of complexity and escalations
• Generate billing and project reports as required
• Strong curiosity for process improvement

Required Qualifications:

• Minimum 2 years project billing experience
• Excellent communication skills; verbal and written
• Excellent analytical and problem-solving skills
• Knowledge of Accounting Software such as NetSuite or Sales Force (Preferred)
• Knowledge of MS Office (Word, Excel, Outlook)
• Intermediate knowledge of Excel such pivot tables, VLOOKUP (Preferred)
• Ability to multi-task and adaptive to flexibility
• Ability to work under pressure and time sensitive deadlines
• Detail orientated along with a high degree of accuracy
• Travel as needed; Ability to deploy to project site to complete billing function remotely

Education/Training/Experience:

• Associate’s degree or higher in accounting or business administration preferred
• 7 to 10 years project billing experience (Preferred)

Work Environment & Physical Demands:

• Work is performed primarily in an office setting
• Frequent sitting, typing, and use of computers and office systems
• Occasional walking, standing, bending, and light lifting (up to 10 lbs)
• Regular interaction with employees, vendors, and customers in person and via phone/email
• Moderate noise level consistent with a professional office environment
• Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

About Miller Environmental Group:

Miller Environmental Group is an environmental services company specializing in emergency response, remediation, and industrial cleaning. With multiple branch locations and rapid deployment capabilities, MEG supports clients during routine operations and critical incidents—helping protect people, property, and the environment. Miller Environmental Group is an Equal Opportunity Employer, including veterans and individuals with disabilities.