What are the responsibilities and job description for the Specialist, Patient Care position at Millennium Physician Group?
Job Description Summary
How Will You Make An Impact & Requirements
Responsibilities
Job Description
Compensation
$19.00
to
$23.75
How Will You Make An Impact & Requirements
Responsibilities
Job Description
- Greet and check in patients upon arrival at the medical office.
- Answer phone calls and schedule appointments for patients.
- Collect patient copays and update patient information in the electronic medical records system.
- Handle patient inquiries and provide excellent customer service.
- Works under moderate supervision.
- Efficiently process all urgent specialist referrals, appointment ticklers, and urgent medical records release requests.
- Understand billing flags for outstanding balances.
- Perform general administrative tasks such as faxing, and scanning documents, etc.
- Uses software following established protocols for documentation, responding to requests, and initiating appropriate tests and orders.
- Maintain HIPAA-compliant computer access, including only secure means of handling and forwarding PHI (e.g., no emails, texts, or phone messages).
- Maintains clinical proficiency in practice-specific competencies.
- Assist the Practice Manager with assigned administrative duties as assigned.
- Demonstrate excellent service to internal team members and patients
- Perform other related duties as assigned.
- Demonstrate excellent guest service to internal team members and patients.
- Perform other related duties as assigned.
Compensation
$19.00
to
$23.75
Salary : $19 - $24