Sales Lead - North America

Welcome to the MILK MAKEUP FAM:

At Milk Makeup, we’re all about cool clean beauty fueled by creativity. Born out of Milk, a creative hub in downtown New York City, innovation, self-expression, and community are at the heart of everything we do. We believe beauty isn’t about how you do your makeup, it’s what you do in it—and how you Live Your Look—that matters.

Who YOU are:

• Community connector: You’re always thinking about how to improve your and your community’s future. You’re passionate about building a global community where everyone can feel seen and inspired in beauty.

• Courageous but chill: Wherever you come from, you’re driven by the hardworking New York spirit that Milk embodies. You’re flexible and ready to get the job done, but you’re humble and make moves thoughtfully. You strive for quality, have fun doing it, and always have the greater good of the brand in mind.

• Fearlessly innovative: You’re not afraid to take calculated risks and enjoy problem solving. You’re down to disrupt the status quo and innovate in order to raise the bar. You value a forward-thinking space that encourages you to lead change, never follow.

• Champion of self-expression: You’re creative at heart and are always genuinely you. You live your look and want to grow with people who celebrate individuality.

• Inclusive mindful: You believe an open mind is always the best place to start and value active listening. You embrace differences and help foster a safe working environment for yourself and your peers.

The ROLE:

The Assistant Manager Sales is responsible for supporting Milk Makeup’s retail growth across our key accounts in North America: Sephora US, Sephora Canada, Kohls & Ulta. This role will support both traditional brick-and-mortar and e-commerce channels. Working closely with the Account Management Team (Sr Director & Sr Manager) and internal cross-functional teams, this person will ensure retailer alignment with Milk Makeup's overall business objectives. The Assistant Manager will support in driving sales administration, retailer follow up & follow through, sample/product shipments, business analytics and building strong relationships with retail partners that in turn develop strategies to accelerate growth in their key accounts. This role reports directly to the Senior Manager of Sales, North America with both roles laddering up to the Senior Director of Sales, North America.

What You’ll Do:

Account Management

• Sku Creation & Maintenance: Responsible for end-to-end sku creation and maintenance for core and NPD for each North America sales account. Manage timelines for NPF across all North America accounts, scrubbing for accuracy prior to purchase order placement. Includes ensuring all launch dates, store distribution, season codes, collections, retails and purchase prices are accurate.
• Product Sends to Merchants: Responsible for product shipments for all North America retail accounts. Will manage the timeline for and submit all product comp requests related to retailer pitches, activations, market meetings & merchant gratis.
• Ratings Reviews: Manage and execute ratings & reviews across Sephora & Ulta. Partner with each sales lead on product strategy, timing and budget allocation needs.
• Brand Asset Delivery: Deliver and upload all final brand assets to all North America accounts. Will include assets for dotcom, retailer activations and/or trade marketing exposures. Ensure all assets are labeled correctly and submitted on-time.
• Retailer Relationships: Nurture and build strong, long-term relationships with retail partners. Serve as a point of contact for retail partners, acting as an advocate for Milk and ensuring the brand’s goals are effectively communicated and supported within each retailer account.
• Retailer Meeting Preparation: Own set up & tear down for any retailer meetings, including Annual Market, In The Kitchen & Go-To-Market.

Retailer Performance Analysis & Reporting

• Track KPIs:
• Trend: Monthly, Quarterly & Annual
• Productivity: Monthly & Annual
• Rank: Monthly & Annual
• Manage and maintain North America Competitive Analysis overview. Update monthly with new launches.
• Scrub and analyze dotcom ratings reviews across all North America accounts. Share out monthly learnings with account leads and partner with them on opportunities for p-page optimization and/or seeding strategies.

Cross Functional Excellence

• Collaborate with product development, planning & operations teams on any product needs for all North America sales accounts. Create manage a comp timeline, have an organized product request log and maintain consistent clear communication on all product needs. Ensure any risk in deadlines for any sales account needs are being elevated to leadership.
• Support in ensuring accuracy in all internal external marketing calendars & side by side for each retail account.

We’d Like YOU to Have:

• Education: College degree required
• 1 years of experience in retail sales, account administration, and/or retail marketing, or a related field, ideally within the beauty, fashion, or lifestyle industries.
• Understanding of Sephora North America and/or Ulta Beauty ways of working, administrative systems, and account management expertise a plus.
• Excellent analytical skills, with the ability to extract insights from sales data, retailer portal, and market trends to inform decision-making.
• Strong proficiency in Microsoft Excel, DAASH, Power Point, and Sales Administration.
• Strong project management and organizational skills and the ability to manage complex initiatives with multiple stakeholders. Proficiency in Asana is a plus!
• Exceptional communication and presentation skills.
• Strong teamwork and interpersonal skills, with a track record of building effective partnerships and collaborating on tasks.

Why you’ll love being part of MILK MAKEUP:

• Flexible time off: We provide a generous PTO program, paid company holidays, summer fridays, and more.

• Health wellbeing support: We offer a comprehensive benefits package that includes medical, dental, and vision insurance, a wellbeing reimbursement, wellbeing speaker series, and a 6% 401k company match.

• Family accommodations: We offer a generous parental leave program of up to 20 weeks of 100% paid leave to care for and bond with your child.

• Employee care: We offer employees 100% paid leave for up to 12 weeks following their own illness.

• Professional growth development: We have a comprehensive program to support your growth at Milk Makeup, lunch learns, DEI led training sessions, and a learning and development program.

• Hybrid work model: We provide flexibility to support individual work styles, balance business needs, and ensure we live our values. We have a strong (and chill!) office culture in Soho with a dog-friendly environment and a well-stocked kitchen of snacks and drinks.

• MMU swag: We want you to get familiar with our new drops and re-up on any of your fave products.