What are the responsibilities and job description for the Bi lingual Home care Admin position at MILES Community Care Services?
Responsibilities
- Monitors and oversees the various departments within the agency.
- Maintain compliance with all state and regulatory bodies.
- Maintain compliance with all policies and Standard Operating Procedures (SOPs).
- Maintain and review job descriptions for all employees at least annually.
- Maintain office employee and Direct Care Worker personnel files.
- Analyze and identify trends via Key Performance Indicators (KPIs) to meet the weekly, quarterly and annual goals of the agency.
- Review assessment reports for all departments and implement opportunities for process improvements.
- Review the authorized and unauthorized hours reports (total underutilized, overutilized, and total hours on hold).
- Reviewing the bi-weekly payday reports.
- Reviewing the Enterprise Incident Management reports and incidents from the prior week.
- Review any payroll escalations and ensure that billable hours are verified.
- Review of weekly Patient/ Caregiver Lead reports and marketing events.
- Review new patients that have been staffed the prior week and ensure that scheduling discrepancies are elucidated.
- Review and track the enrollment and transfer cases.
- Review the progress with Direct Care Worker onboarding with the Human Resources Department.
- Ensure compliance with Direct Care Worker annual education and Tuberculosis (TB) screenings.
- Establish and implement policies and procedures regarding the rights and responsibilities of consumers.
- Assist with filing appeals for decreases in patient’s hours.
- Maintain and update consumer record as mandated by state regulations.
- Reporting of major and adverse events within timeframes as mandated by state and regulatory bodies.
- Prepare and maintain a comprehensive emergency management plan that is consistent with the national standards and consistent with the local and state plans.
- Establish and implement an infection prevention and control program which shall be based upon Centers for Disease Control and Prevention and other nationally recognized infection prevention and control guidelines.
- Ensuring that the assessments teams plan of care for patients are accurate and up to date.
- Collaborating with Human Resources for hiring internal positions for the agency.
- Routinely meeting with office employees to promote a culture of talent development, retention and accountability.
- Perform various duties as assigned by management.
Qualifications
- Excellent Organizational Skills
- Progressive Team Development Experience
- Critical Thinking Skills
- Good Interpersonal Communication Skills
- Ability to adapt to change
- Must be Reliable
- Knowledge of performance evaluation procedures
- Results-orientated approach
- Proficiency with Microsoft Office and Google Suite
- Associate’s Degree in relevant field REQUIRED
- Two years of healthcare supervisory experience REQUIRE
Job Type: Full-time
Pay: $21.51 - $25.90 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid orientation
- Paid sick time
- Paid time off
- Paid training
- Vision insurance
Work Location: In person
Salary : $22 - $26