What are the responsibilities and job description for the Behavioral Health Clinical Program Manager/Reentry Team position at Mile High Behavioral Healthcare?
PRIMARY DUTIES:
- Provides clinical and task supervision to a team of Behavioral Health Specialists and Case Managers; advises and assists staff with issues pertaining to clinical services provided in a correctional care setting.
- Support staff with milieu management of the program and its participants, including conflict resolution, behavior modification, program structure, graduations, incentives and participant discipline when necessary.
- Knowledge of reentry, probation and parole systems of care including DUI court ordered services and competency restoration.
- Collaborates with clinical and administrative management to facilitate program growth including: building relationships with referral sources, presentations to community members, and other recruitment strategies. This may include specific goals and timelines.
- Acts as liaison between MHBHC staff and DSD staff related to the operation of the RISE program.
- Collaborates with clinical teams to improve client recruitment and retention.
- Provides limited clinical services to individuals with co-occurring substance abuse and mental health disorders in the metro Denver County Jail. This includes serving as a backup clinician for team members when there are unforeseen absences or staff is unable to intervene with a client.
- Responsible for simultaneous coordination and supervision of several functions, programs, and projects in various stages of completion.
- Performs quality review of clinical staff services and documentation to ensure accuracy and compliance with state and federal guidelines.
- Prepares and/or directs the completion of accurate records and reports for various projects and grants.
- Performs data entry and data reporting tasks. Works alongside DSD Program Manager to ensure all data and reports are completed and submitted per grant requirements.
- Resolves problems and mediates conflicts encountered during daily operations, determines appropriate solutions, and promotes teamwork. Encourages regular communication and informs staff of relevant clinical issues and their impact on the organization.
- Collaborates with staff to create personal development plans, documents performance, and provides performance feedback and evaluation.
- Documents causes for disciplinary action. Responds to formal and informal employee grievances.
- Program Manager has personal accountability for carrying out all necessary functions and is expected to resolve problems that arise in the normal course of the work. Completed documentation is generally reviewed for soundness of judgment, conclusion, adequacy, and conformance to policy.
- May be asked to drive company van to transport clients and their families.
- Provide services and manage time in order to meet goals within established timeframes.
- Participate in program, agency, and external meetings and trainings.
- Respond to crisis and emergency calls.
- Act with utmost professionalism, responding promptly and respectfully to all inquiries, suggestions, requests, and complaints in accordance with agency policy.
- Maintain appropriate boundaries with participants, observing all confidentiality and HIPAA protocols.
- Maintain excellent written records and required statistical forms, as well as administrative paperwork such as time sheets, mileage sheets, expense reports, and disbursement requests.
- Perform other related duties as assigned. Any one position may not include all of the duties listed.
Minimum Qualifications
- Required: Master’s Degree in counseling or a related field with a current valid Colorado Licensure as an LPC, LCSW.
- A minimum of four years’ experience in a clinical setting and two years in clinical supervision.
- Experience with residential substance use treatment or correctional treatment preferred.
Requirements:
Possession of a valid driver’s license at time of application.
CPR/ First Aid certification within 3 months of hire.
Ability to pass background check with the Colorado Bureau of Investigation.
Ability to pass background check with the Federal Bureau of Investigation.
Physical Demands:
Standing: Remaining on one’s feet in an upright position.
Sitting: Remaining in the normal seated position
Walking: Able to walk with a sense of urgency in necessary situations
Talking: Expressing or exchanging ideas by means of spoken word.
Hearing: Perceiving the nature of sounds by the ear.
Working Environment:
Contacts with clients under a wide variety of circumstances.
Subject to varying and unpredictable situations, subject to many interruptions, pressure due to multiple calls and inquiries at the same time.
Flexible work hours to finish any needed work or support coworkers.
Standing, sitting and walking in a fast-paced high-energy environment
COMPENSATION:
This is a full-time, salaried position with benefits. Salary is commensurate with experience.
MHBHC is an Equal Opportunity Employer.
PLEASE SUBMIT COVER LETTER, REFERENCES & RESUME TO:
jobs@mhbhc.org
Job Type: Full-time
Pay: $70,000.00 - $85,000.00 per year
Benefits:
- 403(b)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Parental leave
- Vision insurance
Education:
- Master's (Required)
Experience:
- Clinical : 5 years (Preferred)
Work Location: In person
Salary : $70,000 - $85,000