Patient Care Coordinator/ Office Assistant

Overview

Join our dental care team as a Patient Care Coordinator/Office Assistant. In this vital role, you will serve as the first point of contact for patients, manage appointments, and support dental staff with administrative tasks. Your enthusiasm and organizational skills will contribute to providing exceptional patient experiences and maintaining efficient office workflows.

Responsibilities

• Greet patients warmly, verify their information, and assist with check-in procedures using patient management software.
• Schedule appointments, follow-up visits, and coordinate with medical providers to optimize daily clinic operations.
• Handle incoming phone calls professionally, answer patient inquiries, and direct calls to appropriate staff members.
• Process insurance claims, verify coverage details, and communicate with health insurance companies as needed.
• Assist in maintaining a clean, organized office environment and ensure compliance with healthcare standards and policies.
• Dental Assist when needed

Experience

• Prior experience working in a medical office or healthcare is preferred, but not necessary.
• Familiarity with medical terminology, health regulation policies, and health insurance processes enhances your effectiveness in this role.
• Experience using patient management software or Electronic Medical Records (EMR/EHR) systems is advantageous.
• Strong customer service skills with the ability to communicate clearly over the phone and in person while maintaining professionalism.
• Ability to handle multiple tasks simultaneously
• Knowledge of maintaining patient confidentiality according to HIPAA or relevant privacy standards is essential.

This position offers an engaging environment where your proactive attitude will make a meaningful difference in patient care delivery.

Pay: From $20.00 per hour

Benefits:

• 401(k)
• Employee discount
• Paid time off
• Profit sharing
• Retirement plan

Work Location: In person

Salary : $20