What are the responsibilities and job description for the MANAGER position at MIKE KELLY CHEVROLET INC?
- Automotive Finance Manager
Our dealership is looking for an experienced Automotive Finance Manager, with a proven track record. The Automotive F&I (Finance & Insurance) Manager is responsible for producing additional revenue for the dealership by selling finance and insurance products to new and used car customers and achieving a high level of customer satisfaction.
Responsibilities (include but are not limited to):
- Greeting client to effectively time transition from Sales to Finance.
- Determine client’s financing needs based on a professional interview process.
- Presenting a transparent menu to client with his financing options and products to enhance their vehicle ownership experience and protect his investment.
- Educating client the value of these options and products and assist him to make the wise and best decision.
- Processing finance transaction including lender's approval and timely funding.
- Ensuring that all administrative processes are handled timely and in compliance with company policy.
- Ensuring 100% compliance with all state and federal laws and regulations.
- Ensuring clients satisfaction on every transaction and address it immediately if needed. Providing an exceptional client experience.
- Achieving targeted Sales and Finance departments’ goals. Finance manager performance is measured by achieving Targeted Client Satisfaction Index and Targeted Sales and Finance goals.
- Follow all company policies and procedures.
- Demonstrates behaviors consistent with the Company’s Values in all interactions with customers, co-workers and vendors.
Requirements (included but not limited to):
- Must have automotive F&I experience
- Experience in CDK is preferred but not required.
- Proven ability to provide an Exceptional Client experience.
- Proven ability to achieve targeted goals.
- Excellent Verbal and Written communication skills.
- Excellent customer satisfaction skills.
- Professional appearance and work ethic.
- Self- starter and self- motivator.
- High detail-oriented and well organized.
We offer a very competitive compensation and benefits package to include:
- Medical, Dental, Vision Coverage
- Paid Vacations, Paid Holidays, 401K with Company Contribution