MANAGER

1. Automotive Finance Manager

Our dealership is looking for an experienced Automotive Finance Manager, with a proven track record. The Automotive F&I (Finance & Insurance) Manager is responsible for producing additional revenue for the dealership by selling finance and insurance products to new and used car customers and achieving a high level of customer satisfaction.

Responsibilities (include but are not limited to):

• Greeting client to effectively time transition from Sales to Finance.
• Determine client’s financing needs based on a professional interview process.
• Presenting a transparent menu to client with his financing options and products to enhance their vehicle ownership experience and protect his investment.
• Educating client the value of these options and products and assist him to make the wise and best decision.
• Processing finance transaction including lender's approval and timely funding.
• Ensuring that all administrative processes are handled timely and in compliance with company policy.
• Ensuring 100% compliance with all state and federal laws and regulations.
• Ensuring clients satisfaction on every transaction and address it immediately if needed. Providing an exceptional client experience.
• Achieving targeted Sales and Finance departments’ goals. Finance manager performance is measured by achieving Targeted Client Satisfaction Index and Targeted Sales and Finance goals.
• Follow all company policies and procedures.
• Demonstrates behaviors consistent with the Company’s Values in all interactions with customers, co-workers and vendors.
   

Requirements (included but not limited to):

• Must have automotive F&I experience
• Experience in CDK is preferred but not required.
• Proven ability to provide an Exceptional Client experience.
• Proven ability to achieve targeted goals.
• Excellent Verbal and Written communication skills.
• Excellent customer satisfaction skills.
• Professional appearance and work ethic.
• Self- starter and self- motivator.
• High detail-oriented and well organized.