What are the responsibilities and job description for the Account Manager - State Farm Agent Team Member position at Mike Hillenga - State Farm Agent?
Benefits:
- License reimbursement
- Company Events & Outings
- Simple IRA Matching
- 2 Weeks PTO with Unlimited PTO Potential
- 11 Paid Holidays (including your birthday!)
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Training & development
- Company parties
- Donation matching
- Free food & snacks
Are you outgoing and customer-focused? Do you enjoy working with the public in a fast-paced environment? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.
ROLE DESCRIPTION:
ROLE DESCRIPTION:
As Account Manager for Mike Hillenga - State Farm, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.
RESPONSIBILITIES:
- Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
- Establish customer relationships and follow up with customers, as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Promote successful and long-lasting customer relations.
QUALIFICATIONS:
- Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred but not required.
- Experience in managing customer relationships preferred but not required.
- Interest in marketing products and services based on customer needs.
- Communication skills - written, verbal, and listening.
- Dedicated to customer service.
- Able to anticipate customer needs.
- Able to effectively relate to customers.
- Property & Casualty license.
- Life & Health license (after start date).
Salary : $60,000 - $80,000