What are the responsibilities and job description for the Bilingual Customer Service And Sales Representative position at Miguel Angel Gonzalez Agency Inc?
Job Description
Are you someone who loves connecting with people and enjoys the satisfaction of helping them find exactly what they need? Miguel Angel Gonzalez Agency Inc. is looking for a vibrant Bilingual Customer Service and Sales Representative to join our close-knit team right here in Lisle, Illinois. We believe in building genuine relationships, both with our clients and within our team, and your role will be central to that mission. You'll be the first point of contact for many, using your exceptional communication skills in both English and Spanish to guide our customers, answer their questions, and help them discover the products and services that best fit their lives. This isn't just about answering calls; it's about listening, understanding, and making a real connection. If you're ready to bring your positive energy and bilingual talents to a company that values its people and its community, we can't wait to hear from you!
Benefits
Paid Time Off (PTO)
Mon-Fri Schedule
Career Growth Opportunities
Retirement Plan
Health Insurance
Responsibilities
Engage with customers in a friendly and helpful manner, addressing inquiries and resolving issues effectively.
Proactively identify sales opportunities during customer interactions and guide them towards suitable products or services.
Process orders, forms, and applications accurately and efficiently.
Maintain customer records by updating account information and documenting all interactions.
Collaborate with the sales team to ensure customer needs are met and to achieve team goals.
Provide product and service information to potential and existing customers.
Requirements
Fluency in both English and Spanish (written and spoken) is essential.
Previous experience in customer service or sales roles.
Excellent communication and interpersonal abilities.
A positive and approachable demeanor.
Proficiency with standard office software and CRM systems.
High school diploma or equivalent; some college coursework preferred.