What are the responsibilities and job description for the Service Writer position at Mies Outland?
Mies Outland St Cloud is a full line Polaris, Can-Am, Ski-Doo, Sea Doo and Toro Dealership seeking a Service Writer/Product Specialist to add to our service department.
Duties will include:
Assisting customers with machine drop off, pick up, and any additional service needs by using Lightspeed dealer operating system and other supported computer programs.
Answering incoming calls to assist customers with scheduling appointments, accessory questions and repair inquires.
Working with technicians to estimate repairs, identify potential upselling opportunities, and contacting customer for approval.
Supervising daily operations of the service department, to include billing, filling and contacting customers.
Work one on one with all technicians to ensure effective and efficient repairs for all product lines.
Assisting and educating customers on services provided by dealer, including identifying customer needs and additional service selling opportunities.
Some mechanical knowledge and service writer experience is preferred
This position is Full-time with competitive wages, benefits and other incentives.
This postion does include every other Saturday
Job Type: Full-time
Job Type: Full-time
Pay: $20.00 - $23.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
Shift:
- 8 hour shift
Work Location: In person
Salary : $20 - $23