What are the responsibilities and job description for the Service Writer position at Friedrich's Auto & Truck?
Friedrich’s Auto & Truck is seeking a service writer to join our team! We are a local family owned and operated company in business since 1954. With a state-of-the-art facility and competitive wages/benefits this is an excellent career growth opportunity. We are looking for motivated individuals that will work hard while upholding the customer care we have maintained throughout the years.
Job Responsibilities Include:
- Oversee service orders/workflow
- Courteous and prompt service for customers while striving to maintain our 5 star customer experiences
- Taking care of miscellaneous customer concerns regarding vehicle repairs or warranty items
- Follow through on warranty claims
- Manage and distribute workflow for technicians
- Ability to manage time/workflow efficiently
- Maintain a professional working environment
Qualifications
- Customer communication skills
- Ability to professionally manage others
- Time management skills with the ability to maintain workflow
- Professional appearance
- Uphold superior customer satisfaction
- Self-motivated with attention to detail
- Extensive knowledge on mechanical/service repairs for misc. makes/models of vehicles.
This is a full time position with very competitive wages, health insurance, holiday pay, and acquired paid vacation time. *Ask for details.
For more information contact Chris at (320) 251-6421