What are the responsibilities and job description for the Service Writer position at Midwest Sports Center Farmington?
We are looking for a Service Writer to manage the relationships between customers and the service department.
- Process service transactions upon completion
- Schedule appointments, write orders, monitor service progress, calculate charges and process payments
- Research vehicle recalls, service & repair information
- Update customers on the progress of their vehicle repairs
- Greet customers and inform them about the types of services offered
- Listen to customers and provide recommendations to meet their needs
- Educate the customer about the company's products, services and offers
Qualifications
- Excellent customer service
- Strong communication skills to educate and update customers on all aspects of the repairs or services needed
- Experience preferred but not necessary
Job Type: Full-time
Pay: $15.00 - $24.00 per hour
Benefits:
- 401(k) matching
- Employee discount
- Health insurance
- Life insurance
- Paid time off
Work Location: In person
Salary : $15 - $24