What are the responsibilities and job description for the Inside Sales Account Manager position at Midwest Quality Gloves, Inc?
Inside Sales Representative
Compensation: Typical total earnings are $40,000–$50,000 annually through base pay commission, depending on sales performance.
Job Type: Full-time
Work Location: In person
About the Role
We are looking for a motivated, detail-oriented Inside Sales Representative to help support and grow our business. This position works with independent hardware retailers, buying groups, e-commerce customers, outside sales representatives, and rep groups.
The ideal candidate is organized, professional, comfortable communicating with customers, highly proficient with computers and Microsoft Office, and motivated to learn and succeed in sales.
This is a computer-intensive position. Candidates should be highly comfortable working in Outlook, Excel, and navigating multiple computer systems throughout the day. We will train the right candidate on our internal systems and processes, but candidates must have strong foundational computer skills and be able to learn new programs independently.
Responsibilities
- Develop relationships with existing and prospective customers through phone and email.
- Make outbound calls and follow up on leads, quotes, samples, and sales opportunities.
- Support assigned customer accounts and look for opportunities to grow sales.
- Work with independent retailers and buying-group/co-op members, including Do it Best, Orgill, Ace Hardware, Mid-States, and others.
- Support outside sales representatives and rep groups with customer needs, product information, promotions, and sales opportunities.
- Introduce customers to new products, seasonal programs, and promotions.
- Support e-commerce customers with product information, promotions, and item-related needs.
- Enter and follow up on customer orders, including product availability and delivery requirements.
- Maintain accurate customer, order, and sales information.
- Work toward sales goals through consistent follow-up, customer service, and proactive selling.
Growth Opportunity
We believe in developing and promoting from within. This position provides opportunities to take on additional responsibilities and advance within the sales organization. We have had past Inside Sales Representatives advance into National Accounts and other roles.
Qualifications & Requirements
- Previous sales or customer service experience is a plus, but not required.
- Highly proficient in Microsoft Outlook and Excel.
- Strong foundational computer skills and ability to learn new software and systems independently.
- Extremely detail-oriented and organized.
- Strong written and verbal communication skills.
- Comfortable making outbound calls and communicating with customers professionally.
- Self-motivated, dependable, and willing to take initiative.
- Strong follow-up skills and ability to manage multiple priorities.
- Positive attitude and willingness to learn.
- Ability to work independently and as part of a team.
- Microsoft PowerPoint experience is a plus.
Education: High school diploma or GED required.
Benefits
- Base pay commission
- 401(k) with company matching
- Health insurance
- Dental insurance
- Vision insurance
- Paid time off
Job Type: Full-time
Pay: $40,000.00 - $50,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $40,000 - $50,000