Inside Sales Representative

EXPERIENCE IN THE HOSE INDUSTRY HIGHLY PREFERRED

Starting Salary: Salary is determined on experience, with additional bonus opportunities and commissions 

Summary of Position:

Midwest Hose is seeking an experienced Inside Sales Representative / Account Manager to join our growing industrial distribution team. This position is responsible for marketing, promoting, and profitably selling industrial hose, hydraulic hose, fittings, and related products to existing and potential customers in industries such as oil & gas, manufacturing, construction, and energy services. 

The ideal candidate has strong customer service and sales experience in a fast-paced industrial environment, with a proven ability to build long-term customer relationships and meet sales goals.

Roles and Responsibilities:

• Develop and maintain relationships with customers in the industrial, oilfield, and energy sectors
• Manage inside sales and order processing for industrial hose assemblies, fittings, and fluid transfer products
• Provide technical product support, quoting, and pricing for customer orders
• Identify new sales opportunities through lead follow-up, cold calling, and customer outreach 
• Coordinate with Outside Sales Representatives to grow accounts and ensure excellent service
• Track sales performance and customer interactions through CRM systems 
• Maintain strong product knowledge of industrial hose, hydraulic systems, and fluid power solutions 
• Process orders accurately in compliance with company policies and procedures
• Ensure high levels of customer satisfaction through professional communication and prompt issue resolution
• Collaborate with team members to achieve monthly and quarterly sales targets
• Prepare reports and communicate sales trends to management
• Maintain a clean, organized, and customer-friendly sales environment
• Support warehouse and counter sales operations as needed
• Perform any other duties as assigned to support branch operations

Qualifications and Requirements:

• Previous inside sales, account management, or customer service experience in an industrial, manufacturing, or oilfield environment
• Prior hose industry or hydraulic products experience highly preferred
• Strong knowledge of industrial hose assemblies, fittings, and fluid transfer systems preferred
• Excellent verbal and written communication skills
• Strong attention to detail and organizational skills
• Ability to multitask and prioritize in a fast-paced environment
• Proficient in Microsoft Office (Outlook, Excel, Word) and CRM or ERP systems
• Reliable, self-motivated, and results-oriented
• Team player with a positive and professional attitude
• Commitment to excellent customer service and relationship building

Education and Experience:

• High School Diploma or GED (required)
• Some college or technical coursework (preferred)
• 2 years of industrial sales or oilfield supply experience (preferred)
• Prior hose and fittings sales experience (highly preferred)

About Us:

Midwest Hose & Specialty, Inc. is one of the largest industrial hose and fitting distributors in North America. Since opening our doors in 1983, we’ve built a loyal customer base by offering unmatched service and expertise in fluid transfer and hydraulic solutions. We believe our employees are the fuel that drives our success and we treat each person with the respect and value they deserve.

We pride ourselves in offering a premier benefits package which includes:

• Competitive compensation
• 401(k) plan with company match
• Company paid health, dental and vision insurance plans
• Life and AD&D insurance
• Paid holidays
• 3 weeks of paid vacation accrual within first year
• Great work/life balance
• Casual dress environment
• Career longevity
• Professional growth
• Parental leave

Additional Information:

As part of our commitment to a safe and productive workplace, all offers of employment are contingent upon the successful completion of a background check and drug screen.