What are the responsibilities and job description for the Weekend Cleaner position at Midwest Fitness Partners?
Job Summary
The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
Essential Duties And Responsibilities
The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
Essential Duties And Responsibilities
- Greet members, prospective members and guests, providing exceptional customer service.
- Maintaining cleanliness of gym that includes:
- Vacuuming and mopping entire gym.
- Cleaning and maintaining restroom and locker room area.
- Any additional cleaning needed by Manager or Assistant Manager.
- Assist in maintaining the neatness and cleanliness of the club.
- Customer service background preferred.
- Basic computer proficiency.
- A passion for fitness and health.
- Upbeat and positive attitude!
- Punctuality and reliability is a must.
- Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
- Strong listener with the ability to empathize and problem solve.
- Demonstrate diplomacy in all interactions while using appropriate behavior and language.
- High School diploma/GED equivalent required.
- Must be 18 years of age or older.
- Must be AED/CPR Certified.
- Continual standing and walking during shift.
- Continual talking in person or on the phone during shift.
- Must be able to occassionally lift up to 50 lbs.
- Will occasionally encounter toxic chemicals during shift.