What are the responsibilities and job description for the Personal Banker position at Midwest Bank?
Join Our Team as a Personal Banker!
Are you an experienced professional in retail banking with a passion for building strong client relationships? Our Lincoln team is seeking a skilled Personal Banker to join our team and play a pivotal role in our deposit portfolio.
What You'll Do:
- Provide exceptional & knowledgeable customer service.
- Maintain a positive attitude to effectively communicate with others by phone and in person.
- Open new accounts: DDA, Savings, Certificates of Deposit, IRA’s, & HSA’s.
- Cross-sell additional products when opening new accounts: Online Banking, ATM & Debit cards, Credit Cards, ID Protect Plus, Safety Deposit Box as well as informing the customer of our other services such as our loan products and financial services.
- Process customer transactions, including receiving deposits, verifying cash, issuing receipts, making withdrawals and cashing checks.
- Performs bank operations and security functions by properly inputting data for account transactions, handling cash drawer and vault transactions, managing cash levels and participation in dual-control functions (night depository, mail deposits and ATM transactions).
- Available to work fluctuating hours, including Saturdays, and as the need arises, to cover for other employees on vacation or in their absence
- Participate with other bank staff in customer and prospect calls.
- Attend banking schools and seminars as required to maintain knowledge of bank products, policies and procedures and compliance.
- Complete special projects, as assigned.
What We're Looking For:
- Bachelor’s degree in Finance, Business, Economics, or a related field.
- Must have at least 2 years in banking, finance, or a similar role.
- Strong understanding of banking products.
- Excellent communication and interpersonal skills.
- Ability to work independently, prioritize tasks, and deposit targets.
- Proficiency in Microsoft Office Suite and banking programs/software.
- Familiarity with compliance requirements and industry best practices.
- Strong ethical values and commitment to maintaining client confidentiality.
Relationships:
- Responsible to the Retail Banking Manager and/or Market President for the fulfillment of functions and job responsibilities.
- Will have extensive contact with customers, the public, and the community and is to conduct relationships in a manner that will enhance the overall image and reputation of the bank.
Why work for us?
We offer an excellent benefits package including:
- Health, Dental & Vision Insurance
- 401(k) & Profit Sharing
- Paid Holidays
- Wellness Benefits
- Paid Vacation & Sick Time