What are the responsibilities and job description for the Auto Collections Representative (BHPH) position at Midpoint Auto Group BHPH?
***If hired you will be eligible for a $1,000 SIGN ON BONUS!!***
- Manage the stress that comes naturally with your position.
- Post customer payments with 100% accuracy.
- Be more than “collector” by refining your core skills to expand your role within the company and gain more recognition.
- Exemplify exceptional customer service to customers and colleagues.
- Reduce current delinquency status and maintain a delinquency of 5% or less.
- Maintain payment recency above 95%.
- Handle frustrated, confused, or impatient customers in a professional and patient manner
- Collect and report account data to management on a daily basis.
- Maintain insurance on all active accounts.
- Demonstrate advanced computer skills that encompass word processing and spreadsheets.
Qualifications:
- TO BE CONSIDERED FOR POSITION, RECENT AUTO LOAN COLLECTIONS EXPERIENCE REQUIRED.
- SUBPRIME AUTO LOAN COLLECTIONS PREFERRED.
- 1 years of Recent Call Center Experience.
- Highly skilled in negotiation
- Bilingual/Spanish (huge plus).
- High School Diploma/Equivalent.
- Solid employment history.
Job Type: Full-time
Pay: Up to $18.00 per hour
Benefits:
- Health insurance
- Paid time off
- Paid training
Education:
- High school or equivalent (Preferred)
Experience:
- Auto Collection: 2 years (Required)
- Skip Tracing: 2 years (Preferred)
Work Location: In person
Salary : $18
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