What are the responsibilities and job description for the Sales Coordinator position at Middletown Hotel Management?
REQUIREMENTS:
- Must possess outstanding guest services skills, professional presentation, superior organizational skills and sophisticated communication skills.
- Must be able to handle a multitude of tasks in an intense, ever-changing environment and prioritize job duties.
- Detailed oriented and analytical mindset an asset.
- Professional manners, outgoing personality and ability to work on own initiative a must.
- Knowledge of Word, Excel, PowerPoint, Publisher and Windows XP (or higher)
- Knowledge of Delphi System a plus
- Past hospitality Reservations, Front Office or Sales experience an asset.
- Take care of managing all group reservations aspects in a timely and accurate manner.
- Complete projects in a timely manner as required by the Director of Catering and Director of Sales
- Answers the telephones for Sales and Catering staff when they are not in the office and take messages.
- Greets appointments and other guests and notifies appropriate staff.
- Prepare coupons and breakfast vouchers for groups.
- Create Personalized online group page (POG)
- Post Hilton Honor, Airline Miles points through OnQ Insider.
- Open and distribute mail daily, log and drop off all the checks.
- Attend Sales Meetings and take minutes.
- Manage Sales checkbook and log in all the invoices/expenses.
- Send out daily reports in Delphi.
- Create advertisements in Photoshop for upcoming events.
To Do This Kind of Work You Must Be Able To:
- Speak clearly and comfortably to a diverse and demanding customer base.
- Think quickly and make the operation appear seamless and professional to clients at all times.
- Ability to present & conduct oneself professionally
- Work effectively with the client.
Physical Demands:
Lifting ten (10) pounds maximum, with frequent walking, standing, sitting, smiling, talking, and hearing.
This is to certify that I fully understand the essential and non-essential parts of the job and has been trained to sufficiently handle the position.
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Signature Date Manager’s Signature Date
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
License/Certification:
- Driver's License (Required)
Work Location: In person